100000 - Document - Cover Page
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100010 - Statement - Consolidated Balance Sheets
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100020 - Statement - Consolidated Balance Sheets (Parenthetical)
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100030 - Statement - Consolidated Statements of Operations and Comprehensive Loss 2
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100040 - Statement - Consolidated Statements of Operations and Comprehensive Loss
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100050 - Statement - Consolidated Statements of Operations and Comprehensive Loss 3
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100060 - Statement - Consolidated Statements of Operations And Comprehensive Loss (Parenthetical)
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100070 - Statement - Consolidated Statements of Stockholders' Equity
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100080 - Statement - Consolidated Statements of Cash Flows
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995457 - Disclosure - Cybersecurity, Risk Management, Strategy and Governance
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995467 - Disclosure - Organization and Description of Business
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995477 - Disclosure - Summary of Significant Accounting Policies
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995487 - Disclosure - Segment Information
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995497 - Disclosure - Revenue and Deferred Revenue
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995507 - Disclosure - Variable Interest Entities
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995517 - Disclosure - National Telehealth Network
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995527 - Disclosure - Fair Value Measurements
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995537 - Disclosure - Allowance for Credit Losses
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995547 - Disclosure - Deferred Contract Acquisition and Contract Fulfillment Costs
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995557 - Disclosure - Property and Equipment, Net
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995567 - Disclosure - Goodwill and Intangible Assets
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995577 - Disclosure - Accrued Expenses
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995587 - Disclosure - Stockholders' Equity
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995597 - Disclosure - Commitments and Contingencies
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995607 - Disclosure - Income Taxes
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995617 - Disclosure - Related-Party Transactions
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995627 - Disclosure - Employee Benefit Plan
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995637 - Disclosure - Net Loss per Share
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995647 - Disclosure - Severance and Strategic Transformation Costs
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995657 - Disclosure - Subsequent Events
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995667 - Disclosure - Summary of Significant Accounting Policies (Policies)
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995677 - Disclosure - Segment Information (Tables)
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995687 - Disclosure - Revenue and Deferred Revenue (Tables)
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995697 - Disclosure - Fair Value Measurements (Tables)
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995707 - Disclosure - Allowance for Credit Losses (Tables)
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995717 - Disclosure - Deferred Contract Acquisition and Contract Fulfillment Costs (Tables)
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995727 - Disclosure - Property and Equipment, Net (Tables)
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995737 - Disclosure - Goodwill and Intangible Assets (Tables)
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995747 - Disclosure - Accrued Expenses (Tables)
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995757 - Disclosure - Stockholders' Equity (Tables)
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995767 - Disclosure - Commitments and Contingencies (Tables)
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995777 - Disclosure - Income Taxes (Tables)
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995787 - Disclosure - Net Loss per Share (Tables)
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995797 - Disclosure - Organization and Description of Business - Additional Information (Detail)
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995807 - Disclosure - Summary of Significant Accounting Policies - Additional Information (Detail)
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995817 - Disclosure - Segment Information - Additional Information (Detail)
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995827 - Disclosure - Segment Information - Schedule of significant segment expenses (Details)
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995837 - Disclosure - Revenue and Deferred Revenue - Summary of Disaggregation of Revenue (Detail)
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995847 - Disclosure - Revenue and Deferred Revenue - Additional Information (Detail)
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995857 - Disclosure - Revenue and Deferred Revenue - Summary of Contract with Customer Asset and Liability (Detail)
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995867 - Disclosure - Revenue and Deferred Revenue - Additional Information (Detail1)
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995877 - Disclosure - Variable Interest Entities - Additional Information (Detail)
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995887 - Disclosure - National Telehealth Network - Additional Information (Detail)
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995897 - Disclosure - Fair Value Measurements - Fair Value of Assets and Liabilities Measured on Recurring Basis (Detail)
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995907 - Disclosure - Fair Value Measurements - Additional Information (Detail)
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995917 - Disclosure - Allowance for Credit Losses - Summary of Changes in the Allowance for Credit Losses (Detail)
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995927 - Disclosure - Deferred Contract Acquisition and Contract Fulfillment Costs - Summary of Capitalized Contract Cost (Detail)
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995937 - Disclosure - Deferred Contract Acquisition and Contract Fulfillment Costs - Additional Information (Detail)
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995947 - Disclosure - Property and Equipment, Net - Summary of Property and Equipment, Net (Detail)
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995957 - Disclosure - Property and Equipment, Net - Additional Information (Detail)
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995967 - Disclosure - Goodwill and Intangible Assets - Schedule of Goodwill (Detail)
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995977 - Disclosure - Goodwill and Intangible Assets - Additional Information (Detail)
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995987 - Disclosure - Goodwill and Intangible Assets - Schedule of finite lived Intangible Assets (Detail)
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995997 - Disclosure - Goodwill and Intangible Assets - Schedule of Finite Lived Intangible Assets Future Amortization Expense (Detail)
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996007 - Disclosure - Accrued Expenses - Summary of Accrued Expenses (Detail)
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996017 - Disclosure - Stockholders' Equity - Additional Information (Detail)
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996027 - Disclosure - Stockholders' Equity - Schedule of Common Stock (Detail)
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996037 - Disclosure - Stockholders' Equity - Activity under Plans (Detail)
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996047 - Disclosure - Stockholders' Equity - Weighted Average of Assumptions used to Determine Fair Value of Common Stock Options Granted (Detail)
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996057 - Disclosure - Stockholders' Equity - Summary of Unvested Restricted Stock Unit Activity (Detail)
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996067 - Disclosure - Stockholders' Equity - Summary of Performance-based Market Condition Share Awards (Detail)
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996077 - Disclosure - Stockholders' Equity - Schedule of Weighted Average Assumptions used to Determine Estimated Fair Value of Performance-based Market Condition Share Awards Granted (Details)
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996087 - Disclosure - Stockholders' Equity - Stock-Based Compensation Expense (Detail)
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996097 - Disclosure - Commitments and Contingencies - Additional Information (Detail)
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996107 - Disclosure - Commitments and Contingencies - Summary of Lease Cost (Detail)
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996117 - Disclosure - Commitments and Contingencies - Summary of Minimum Future Lease Payments for These Operating Leases (Detail)
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996127 - Disclosure - Income Taxes - Additional Information (Detail)
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996137 - Disclosure - Income Taxes - Summary of Components of Current and Deferred Portions of Provision for Income Taxes (Detail)
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996147 - Disclosure - Income Taxes - Summary of Reconciliation of Federal Statutory Rate and Provision for Income Taxes (Detail)
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996157 - Disclosure - Income Taxes - Summary of Significant Components of Deferred Tax Assets and Liabilities (Detail)
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996167 - Disclosure - Income Taxes - Summary of Changes in Valuation Allowance for Deferred Tax Assets (Detail)
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996177 - Disclosure - Related-Party Transactions - Additional Information (Detail)
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996187 - Disclosure - Commitments and Contingencies - Summary of Minimum Future Lease Payments for These Operating Leases (Detail) 2
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996197 - Disclosure - Employee Benefit Plan - Additional Information (Detail)
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996207 - Disclosure - Net Loss per Share - Schedule of Earnings Per Share (Detail)
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996217 - Disclosure - Net Loss per Share - Schedule of Antidilutive Securities Excluded From Computation of Earning Per Share (Detail)
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996227 - Disclosure - Severance and Strategic Transformation Costs - Additional Information (Details)
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996237 - Disclosure - Subsequent Events - Additional Information (Detail)
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Statement [Line Items]
Statement [Line Items]
Amortization of deferred contract acquisition costs.
Amortization Of Deferred Contract Acquisition Costs
Amortization of deferred contract acquisition costs
Increase (decrease) in deferred contract acquisition costs.
Increase Decrease In Deferred Contract Acquisition Costs
Deferred contract acquisition costs
Cybersecurity Risk Board of Directors Oversight [Text Block]
Increase (Decrease) in Accounts Receivable
Accounts receivable
Plan Name [Domain]
Plan Name
Payments for Repurchase of Equity
Payments for the purchase of treasury stock
Payments for Repurchase of Equity, Total
Entity Address, Postal Zip Code
Entity Address, Postal Zip Code
Summary of Valuation Allowance [Table Text Block]
Summary of Changes in Valuation Allowance for Deferred Tax Assets
Cybersecurity Risk Board Committee or Subcommittee Responsible for Oversight [Text Block]
Revenue, Remaining Performance Obligation, Amount
Transaction price allocated to remaining performance obligations
Disposal Group Name [Axis]
Capitalized Contract Cost [Table]
Capitalized Contract Cost [Table]
Office Equipment [Member]
Office Equipment [Member]
Fair Value, Recurring and Nonrecurring [Table]
Fair Value Assets And Liabilities Measured On Recurring And Nonrecurring Basis [Table]
Entity Incorporation, State or Country Code
Entity Incorporation, State or Country Code
Restructuring Charges, Total
Restructuring Charges
Restructuring charges
Revenues [Abstract]
Revenue
Income (Loss) from Continuing Operations before Equity Method Investments, Income Taxes, Noncontrolling Interest
Loss before expense from income taxes and loss from equity method investment
Number of Operating Segments
Number of operating segment
Finite-Lived Intangible Asset, Expected Amortization, Year Four
2028
Share-Based Compensation Arrangement by Share-Based Payment Award, Options, Exercisable, Weighted Average Exercise Price
Number of Shares, Options exercisable, Weighted Average Exercise Price, end of period
Common stock fair value per share.
Common Stock Fair Value Per Share
Common stock fair value per share
Reverse stock-split, description
Stockholders' Equity, Reverse Stock Split
Shares, Outstanding
Ending balance, Shares
Beginning balance (in shares)
Other non-cash
Other Noncash Income (Expense)
Other Noncash Income (Expense), Total
Fair Value Hierarchy and NAV [Axis]
Fair Value Hierarchy and NAV
Option Indexed to Issuer's Equity, Type [Axis]
Investments in and Advance to Affiliates, Subsidiaries, Associates, and Joint Ventures
Investments in and Advance to Affiliates, Subsidiaries, Associates, and Joint Ventures, Total
Investment in minority owned joint venture (Note 2)
Auditor Name
Auditor Name
Federal
Deferred Federal Income Tax Expense (Benefit)
Federal
Fair Value, Inputs, Level 2 [Member]
Fair Value, Inputs, Level 2 [Member]
Share-Based Compensation Arrangement by Share-Based Payment Award [Line Items]
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Percentage of transaction price expected to be recognized in the next twelve months.
Percentage Of Transaction Price Expected To Be Recognized In The Next Twelve Months
Performance obligation percentage of transaction price to recognized in the next twelve months
Equity award plan [Member].
Equity Award Plan [Member]
Equity Award Plan [Member]
Kurt knight.
Kurt Knight [Member]
Schedule of Stock by Class [Table Text Block]
Schedule of Common Stock
Tax Credit Carryforward, Name [Domain]
Tax Credit Carryforward, Name
Fair Value, Measurement with Unobservable Inputs Reconciliation, Recurring Basis, Asset Transfers Into Level 3
Transfer from level one to level three fair value assets
Commitments and Contingencies
Commitments and Contingencies Disclosure [Text Block]
Restructuring Cost [Table]
Stock Issued During Period, Value, Restricted Stock Award, Net of Forfeitures
Vesting of restricted stock units
Stock Issued During Period, Value, Restricted Stock Award, Net of Forfeitures, Total
Stock, Class of Stock [Table]
Schedule Of Stock By Class [Table]
Product and Service [Axis]
Product and Service
Finite-Lived Intangible Assets by Major Class [Axis]
Finite-Lived Intangible Assets by Major Class
Investment, Name [Domain]
Investment, Name
Capitalized Contract Cost [Axis]
Capitalized Contract Cost
Additions To Deferred Contract Acquisition Or Fulfillment Costs
Additions To Deferred Contract Acquisition Or Fulfillment Costs
Additions to deferred contract acquisition costs
Depreciation, Depletion and Amortization
Depreciation and amortization expense
Depreciation, Depletion and Amortization, Total
Percentage of economic interest owned by parent.
Percentage Of Economic Interest Owned By Parent
Percentage of economic or ownership interest in consolidated entities
Capitalized Contract Cost [Domain]
Capitalized Contract Cost
Collaborative Arrangement and Arrangement Other than Collaborative [Domain]
Noncash Investing and Financing Items [Abstract]
Supplemental disclosure of non-cash investing and financing activities:
Related Party Transaction [Line Items]
Related Party Transaction [Line Items]
Document Information [Table]
Document Information [Table]
Cybersecurity Risk Management Processes Integrated [Text Block]
Schedule of Nonvested Performance-Based Units Activity [Table Text Block]
Summary of Performance-based Market Condition Share Awards
Concentration Risk Benchmark [Axis]
Concentration Risk Benchmark
Equity [Text Block]
Stockholders' Equity
Revenue from Contract with Customer [Text Block]
Revenue and Deferred Revenue
Sale of Stock [Domain]
Sale of Stock
Contract Acquisition Cost [Member]
Contract Acquisition Cost [Member]
Contract Acquisition Cost [Member]
Deferred tax assets capitalized research expense.
Deferred Tax Assets Capitalized Research Expense
Capitalized research expense
Finite-Lived Intangible Asset, Useful Life
Finite-lived intangible asset, useful life
Inventory, Policy [Policy Text Block]
Inventories
Entity Central Index Key
Entity Central Index Key
CCACV JV LLC
Ccacv Jv Llc [Member]
CCACV JV LLC [Member]
Consulting Costs [Member]
Consulting costs .
Consulting Costs [Member]
Share-Based Compensation Arrangement by Share-Based Payment Award, Options, Forfeitures in Period
Number of Shares, Forfeited
Auditor Opinion
Auditor Opinion [Text Block]
Increase (Decrease) in Operating Capital [Abstract]
Changes in operating assets and liabilities, net of acquisition:
Advertising Expense
Advertising expenses
Common Class C [Member]
Common Class C [Member]
Class C [Member]
Deferred Contract Fulfillment Costs [Policy Text Block].
Deferred Contract Fulfillment Costspolicy [Text Block]
Deferred Contract Fulfillment Costs
Common Stock, Shares, Issued
Common Stock, Shares, Issued
Shares Issued
Share-Based Payment Arrangement, Expensed and Capitalized, Amount [Table]
Schedule Of Employee Service Share Based Compensation Allocation Of Recognized Period Costs [Table]
Contract with customer liability additions.
Contract With Customer Liability Additions
Additions
Increase (Decrease) in Prepaid Expense and Other Assets
Prepaid expenses and other current assets
Contract with customer liability revenue recognized including additions.
Contract With Customer Liability Revenue Recognized Including Additions
Revenues recognized from related party
Contract with customer liability revenue.
Contract With Customer Liability Revenue
Contract liability revenue recognized
Income Statement [Abstract]
Entity Address, State or Province
Entity Address, State or Province
Stock Issued During Period, Value, Employee Stock Purchase Plan
Issuance of stock under employee stock purchase plan
American Well Corporation Stockholder Equity [Member]
Parent [Member]
Capitalized Contract Cost, Net, Current
Deferred contract acquisition costs, current
Right-of-use lease assets obtained in exchange for new operating lease liability:
Right Of Uselease Assets Obtained In Exchange For New Operating Lease Liability [Abstract]
Right-of-use lease assets obtained in exchange for new operating lease liability:
Interest on debt securities
Interest on Debt Securities
Interest on debt securities.
Deferred contract acquisition and fulfillment costs
Capitalized Contract Cost, Net
Ending balance
Beginning balance
Capitalized Contract Cost, Net, Total
Shares issued
Share based compensation arrangement by share based payment award plan modification equity instruments other than options issued in period.
Share Based Compensation Arrangement By Share Based Payment Award Plan Modification Equity Instruments Other Than Options Issued In Period
Concentration Risk Type [Domain]
Concentration Risk Type
Related Party Client Two.
Related Party Client Two [Member]
Contract with Customer, Liability, Revenue Recognized
Recognized
Revenues recognized from related party
Customer [Axis]
Customer
Customer Concentration Risk [Member]
Customer Concentration Risk
Share-Based Compensation Arrangement by Share-Based Payment Award, Number of Additional Shares Authorized
Shares available for issuance
Conversa Health Inc.
Conversa Health Inc [Member]
Conversa Health Inc. [Member]
Conversa [Member]
Equity Method Investments and Joint Ventures Disclosure [Text Block]
National Telehealth Network
Finite-Lived Intangible Asset, Expected Amortization, Year Three
2027
Lease, Cost [Abstract]
The components of lease cost under ASC 842 were as follows:
Share-Based Compensation Arrangement by Share-Based Payment Award, Options, Exercisable, Intrinsic Value
Number of Shares, Options exercisable, Aggregate Intrinsic Value
Cover [Abstract]
Subsequent Event [Line Items]
Comprehensive Income, Policy [Policy Text Block]
Comprehensive Loss
Earnings Per Share, Basic, Total
Earnings Per Share, Basic
Net loss per share attributable to common stockholders, basic
Valuation Allowance, Deferred Tax Asset, Increase (Decrease), Amount
Decreases recorded as a benefit to income tax provision
Disposition of depreciated assets gross value.
Disposition Of Depreciated Assets Gross Value
Disposition of depreciated assets gross value
Accounts Receivable, Allowance for Credit Loss, Writeoff
Write-offs
Current deferred revenue
Short-term deferred revenue
Deferred revenue ($198 and $1,286 from related parties, respectively)
Document Annual Report
Document Annual Report
Variable Interest Entity, Primary Beneficiary [Member]
Variable Interest Entity, Primary Beneficiary [Member]
Selling and Marketing Expense [Member]
Sales and marketing [Member]
Selling and marketing [Member]
Schedule Of Deferred Tax Assets And Liabilities [Abstract]
Schedule Of Deferred Tax Assets And Liabilities [Abstract]
Share-Based Payment Arrangement, Expense
Stock-based compensation expenses
Advertising Cost [Policy Text Block]
Advertising Costs
Deferred Tax Assets, Net [Abstract]
Deferred tax assets:
Pending Litigation [Member]
Pending Litigation [Member]
Retained Earnings (Accumulated Deficit)
Accumulated deficit
Accumulated deficit
Retained Earnings (Accumulated Deficit), Total
Plan Name [Axis]
Plan Name
Segment Reporting [Abstract]
Provision for doubtful accounts including foreign currency translation.
Provision For Doubtful Accounts Including Foreign Currency Translation
Provisions
Share-Based Compensation Arrangement by Share-Based Payment Award, Options, Outstanding, Number
Number of Shares, Outstanding, end of period
Number of Shares, Outstanding, beginning of period
Aligned Telehealth Inc
Aligned Telehealth Inc [Member]
Aligned Tele-health Inc. [Member]
Assets, Current [Abstract]
Current assets:
Common Stock, Capital Shares Reserved for Future Issuance
Common stock reserve for issuance
Deferred Tax Liabilities, Net
Net deferred tax liabilities
Deferred Tax Liabilities, Net, Total
Variable Interest Entities Policy.
Variable Interest Entities Policy Policy [Text Block]
Variable Interest Entities
Net Cash Provided by (Used in) Operating Activities
Net cash used in operating activities
Weighted Average Grant Date Fair Value, Forfeited
Share-Based Compensation Arrangement by Share-Based Payment Award, Equity Instruments Other than Options, Forfeitures, Weighted Average Grant Date Fair Value
Weighted Average Grant Date Fair Value, Cancelled/Forfeited
Product and Service [Domain]
Product and Service
Accumulated Other Comprehensive Income (Loss), Net of Tax
Accumulated other comprehensive income (loss)
Accumulated Other Comprehensive Income (Loss), Net of Tax, Total
Tax Period [Domain]
Operating Loss Carryforwards
Net operating loss carryforwards
Property, Plant and Equipment, Net
Property and equipment, net
Property and equipment, net
Lessee, Operating Lease, Liability, to be Paid, Year Four
2028
Investment, Policy [Policy Text Block]
Investments
Contract with Customer, Liability, Noncurrent
Non-current deferred revenue
Deferred revenue, net of current portion ($10 and $0 from related parties, respectively)
Net Cash Provided by (Used in) Operating Activities [Abstract]
Cash flows from operating activities:
Fair Value, Recurring [Member]
Fair Value, Recurring [Member]
Current Income Tax Expense (Benefit), Continuing Operations [Abstract]
Current income tax (provision) benefit:
Restructuring and Related Activities [Abstract]
Schedule of Fair Value, Assets and Liabilities Measured on Recurring Basis [Table Text Block]
Fair Value Measurements
Common Stock, Par or Stated Value Per Share
Common Stock, Par Value
Common stock per share
Accounts Payable and Other Accrued Liabilities, Current
Accrued expenses and other current liabilities
Stock Options [Member]
Cybersecurity Risk Management Positions or Committees Responsible [Text Block]
Contract with Customer, Liability
Total deferred revenue, end of the period
Total deferred revenue, beginning of the period
Total
Deferred revenue
Issuance of common stock in settlement of earnout.
Issuance of Common Stock in Settlement of Earnout
Issuance of common stock in settlement of earnout
Stock issued during period value related to earn-out settlement.
Stock Issued During Period Value Related to Earn-out Settlement
Issuance of common stock related to Conversa/SilverCloud earn-out settlement
Statement of Cash Flows [Abstract]
Counterparty Name [Axis]
Antidilutive Securities, Name [Domain]
Antidilutive Securities, Name
Equity Method Investments
Equity method investment carrying value
Litigation Status [Axis]
Litigation Status
Increase (Decrease) in Other Noncurrent Liabilities
Other long-term liabilities
Capital contributed by selling shareholders of acquired businesses.
Capital Contributed By Selling Shareholders Of Acquired Businesses
Capital contributed by selling shareholders of acquired businesses
Deferred Tax Assets, Other
Other
Restricted Stock [Member]
Restricted Stock [Member]
Write off of intangible assets
Write-off of intangible assets.
Write Off Of Intangible Assets
Equity Components [Axis]
Equity Components
Entity Address, Address Line One
Entity Address, Address Line One
Schedule of Earnings Per Share, Basic and Diluted [Table Text Block]
Summary of Basic and Diluted Net Loss Per Share Attributable To Common Stockholders
Employee-related Liabilities, Current
Employee compensation and benefits
Employee-related Liabilities, Current, Total
Related Party Transaction [Table]
Schedule Of Related Party Transactions By Related Party [Table]
Share-Based Compensation Arrangement by Share-Based Payment Award, Equity Instruments Other than Options, Grants in Period
Shares, Granted
Shares, granted
Restructuring Charges, Statement of Income or Comprehensive Income [Extensible Enumeration]
Cybersecurity Risk Process for Informing Board Committee or Subcommittee Responsible for Oversight [Text Block]
Intangible Asset, Finite-Lived [Table]
Schedule Of Finite Lived Intangible Assets [Table]
Computer And Office Equipment [Member]
Computer And Office Equipment [Member]
Computer and Office Equipment [Member]
Computer Equipment [Member]
Computer Equipment [Member]
Accumulated Deficit [Member]
Retained Earnings, Appropriated [Member]
Property, Plant and Equipment [Line Items]
Property, Plant and Equipment [Line Items]
Subsequent Event Type [Axis]
Deferred Income Tax Expense (Benefit), Continuing Operations [Abstract]
Deferred income tax (provision) benefit:
Schedule of Antidilutive Securities Excluded from Computation of Earnings Per Share [Table Text Block]
Summary of Antidilutive Securities Excluded From Computation of Net Loss Per Share
Share-Based Compensation Arrangement by Share-Based Payment Award, Fair Value Assumptions, Risk Free Interest Rate
Risk-free interest rate
Risk-free rate
Capitalized Contract Cost [Line Items]
Capitalized Contract Cost [Line Items]
Indemnification Agreement [Member]
Indemnification Agreement [Member]
Share-Based Compensation Arrangement by Share-Based Payment Award, Equity Instruments Other than Options, Nonvested, Number
Number of Unvested shares
Unvested as of January 1, 2024
Unvested as of December 31, 2024
Research and development credit
Effective Income Tax Rate Reconciliation, Tax Credit, Research, Percent
Research and development credit
Entity Voluntary Filers
Entity Voluntary Filers
Finite-Lived Intangible Asset, Expected Amortization, Year Two
2026
Amendment Flag
Amendment Flag
Net Income (Loss) Attributable to Noncontrolling Interest
Net loss attributable to non-controlling interest
Net Income (Loss) Attributable to Noncontrolling Interest, Total
Total Current
Current Income Tax Expense (Benefit)
Total Current
Federal
Current Federal Tax Expense (Benefit)
Federal
Operating Lease, Liability, Noncurrent
Operating lease liability, net of current portion
Domestic Tax Jurisdiction [Member]
Federal Income Tax Authority [Member]
Supplemental balance sheet information related to leases is as follows:
Supplemental Balance Sheet Information Related To Leases [Abstract]
Supplemental balance sheet information related to leases is as follows:
Receivables [Abstract]
Contract-Based Intangible Assets [Member]
Contractor relationships [Member]
Net loss attributable to American Well Corporation
Lessee, Lease, Description [Table]
Lessee Lease Description [Table]
Unvested Performance Market-based Stock Units [Member]
Unvested Performance Market-based Stock Units [Member]
Unvested performance market-based stock units
Share-Based Compensation Arrangement by Share-Based Payment Award, Options, Exercises in Period
Exercise of common stock options, Shares
Number of Shares, Exercised
Share-Based Compensation Arrangement by Share-Based Payment Award, Shares Issued in Period
Shares, issued under ESPP
Operating Costs and Expenses
Total costs and operating expenses
Costs and operating expenses
Share-Based Compensation Arrangement by Share-Based Payment Award, Options, Exercisable, Number
Number of Shares, Options exercisable
Research and Development Expense [Member]
Research and development [Member]
Customer [Domain]
Customer
Others [Member].
Others [Member]
Other [Member]
Equity Component [Domain]
Equity Component
Tax Year 2027 [Member]
Tax Year 2027.
Statistical Measurement [Domain]
Statistical Measurement
Document Financial Statement Error Correction [Flag]
General and Administrative Expense
General and administrative
General and Administrative Expense, Total
Segment Reporting, Expense Information Used by CODM, Type [Extensible Enumeration]
Capitalized Contract Cost, Amortization
Amortization expense related to deferred costs
Amortization of deferred contract acquisition costs
State
Deferred State and Local Income Tax Expense (Benefit)
State
Share-Based Compensation Arrangement by Share-Based Payment Award, Expiration Period
Stock option expiration period
Cybersecurity Risk Materially Affected or Reasonably Likely to Materially Affect Registrant [Text Block]
Furniture and Fixtures [Member]
Furniture and Fixtures [Member]
Disaggregation of Revenue [Table]
Disaggregation Of Revenue [Table]
Cybersecurity Risk Management Processes Integrated [Flag]
Cash, Cash Equivalents, Restricted Cash, and Restricted Cash Equivalents [Abstract]
Cash, cash equivalents, and restricted cash at end of period:
Net loss
Net loss
Net loss
Net loss
Preferred Stock, Shares Issued
Preferred Stock, Shares Issued
Preferred stock, shares issued
Operating Lease, Payments
Operating leases
Proceeds from Stock Options Exercised
Proceeds from exercise of common stock options
Cost of Goods and Service, Excluding Depreciation, Depletion, and Amortization
Costs of revenue, excluding depreciation and amortization of intangible assets
Cost of Goods and Service, Excluding Depreciation, Depletion, and Amortization, Total
Accounts Receivable, Credit Loss Expense (Reversal)
Provisions for credit losses
Provisions
Capitalized Contract Cost, Net, Noncurrent
Deferred contract acquisition costs, noncurrent
Payables and Accruals [Abstract]
Deferred Tax Liabilities, Other
Other
Stock Issued During Period, Shares, Employee Stock Purchase Plans
Issuance of stock under employee stock purchase plan, Shares
Operating Lease, Expense
Operating Leases, Rent Expense
Prepaid Expense and Other Assets, Current
Prepaid expenses and other current assets
Share-Based Compensation Arrangements by Share-Based Payment Award, Options, Forfeitures in Period, Weighted Average Exercise Price
Number of Shares, Forfeited, Weighted Average Exercise Price
Restricted Cash, Noncurrent
Restricted cash
Restricted cash, noncurrent
Collaborative Arrangement and Arrangement Other than Collaborative [Axis]
Class of Stock
Class of Stock [Domain]
Schedule of Finite-Lived Intangible Assets [Table Text Block]
Schedule of Finite-Lived Intangible Assets
Accretion of discounts on debt securities
Accretion of Discounts on Debt Securities
Accretion of discounts on debt securities.
Common Stock, Shares, Outstanding
Common Stock, Shares, Outstanding
Shares Outstanding
Common Stock, Shares, Outstanding, Beginning Balance
Common Stock, Shares, Outstanding, Ending Balance
Payments to Acquire Investments
Purchases of investments
Payments to Acquire Investments, Total
Finite-Lived Intangible Assets, Major Class Name [Domain]
Finite-Lived Intangible Assets, Major Class Name
Interest Income (Expense), Operating
Interest Income (Expense), Operating, Total
Interest income
Schedule of Components of Income Tax Expense (Benefit) [Table Text Block]
Summary of Components of Current and Deferred Portions of Provision for Income Taxes
Preferred Stock, Par or Stated Value Per Share
Preferred Stock, Par Value
Preferred stock per share
Revenue Benchmark [Member]
Revenue Benchmark [Member]
Antidilutive Securities [Axis]
Antidilutive Securities
Revenue from contract with customer [Line items].
Revenue From Contract With Customerline Items [Line Items]
Revenue From Contract With Customer Line Items [Line Items]
Cybersecurity Risk Process for Informing Management or Committees Responsible [Text Block]
Share based compensation arrangement by share based payment award equity instruments other than fair value.
Share Based Compensation Arrangement By Share Based Payment Award Equity Instruments Other Than Fair Value
Fair value of stock granted
Foreign
Deferred Foreign Income Tax Expense (Benefit)
Foreign
Cash paid for amounts included in measurement of lease liabilities:
Cash Paid For Amounts Included In Measurement Of Lease Liabilities [Abstract]
Cash paid for amounts included in measurement of lease liabilities:
Finite-Lived Intangible Assets [Line Items]
Finite Lived Intangible Assets [Line Items]
Internal Use Software, Policy [Policy Text Block]
Internal-Use Software
Entity Interactive Data Current
Entity Interactive Data Current
Finite-Lived Intangible Assets, Remaining Amortization Period
Weighted Average Remaining Life
Cost of Sales [Member]
Cost of revenues [Member]
Cost of sales [Member]
Business Acquisition, Equity Interest Issued or Issuable, Number of Shares
Number of shares issued
Aggregate merger consideration, shares
Two Thousand And Twenty Equity Incentive Plan
Two Thousand And Twenty Equity Incentive Plan [Member]
2020 Equity Incentive Plan [Member]
2020 Equity Incentive Plan [Member]
Consolidated Entities [Axis]
Consolidated Entities
Weighted Average Grant Date Fair Value, Vested
Share-Based Compensation Arrangement by Share-Based Payment Award, Equity Instruments Other than Options, Vested in Period, Weighted Average Grant Date Fair Value
Related Party Transaction [Domain]
Cash, Cash Equivalents, Restricted Cash, and Restricted Cash Equivalents
Cash, cash equivalents, and restricted cash at end of period
Cash, cash equivalents, and restricted cash at beginning of period
Total cash, cash equivalents, and restricted cash at end of period
Related Party Transactions Disclosure [Text Block]
Related-Party Transactions
Statistical Measurement [Axis]
Statistical Measurement
Research Tax Credit Carryforward [Member]
Research and Development [Member]
Finite-Lived Intangible Asset, Expected Amortization, Year Five
2029
Equity Method Investment [Table]
Schedule Of Equity Method Investments [Table]
Operating Lease, Cost
Operating lease cost
Noncash compensation costs incurred by selling shareholders.
Noncash Compensation Costs Incurred By Selling Shareholders
Noncash compensation costs incurred by selling shareholders
Assets, Fair Value Disclosure
Total financial assets
Assets, Fair Value Disclosure, Total
Related and Nonrelated Parties [Domain]
Related Party
Capitalized contract currency translation adjustments.
Capitalized Contract Currency Translation Adjustments
Currency translation adjustments
Lease, Cost
Total lease cost
Disaggregation of Revenue [Table Text Block]
Summary of Disaggregation of Revenue
Selling and Marketing Expense
Sales and marketing
Selling and Marketing Expense, Total
Lessee, Operating Lease, Liability, to be Paid, Maturity [Table Text Block]
Summary of Minimum Future Lease Payments for These Operating Leases
Restructuring and Related Cost, Expected Cost Remaining
Strategic transformation costs, remaining amount to be paid
Finite-Lived Intangible Assets, Gross
Gross Amount
Finite-Lived Intangible Assets, Gross, Total
Payments to Acquire Businesses, Net of Cash Acquired
Acquisitions of business, net of cash acquired
Payments to Acquire Businesses, Net of Cash Acquired, Total
Share-Based Compensation Arrangement by Share-Based Payment Award, Number of Shares Available for Grant
Shares available for grant
Weighted Average Grant Date Fair Value, Granted
Share-Based Compensation Arrangement by Share-Based Payment Award, Equity Instruments Other than Options, Grants in Period, Weighted Average Grant Date Fair Value
Weighted Average Grant Date Fair Value, Granted
Share-Based Payment Arrangement, Nonvested Award, Cost Not yet Recognized, Period for Recognition
Weighted-average period
Proceeds from Issuance of Private Placement
Proceeds from private placement
Loss Contingency, Nature [Domain]
Loss Contingency, Nature
Research and Development Expense, Policy [Policy Text Block]
Research and Development Costs
Statement of Income Location, Balance [Axis]
Income Statement Location
Allowance for Credit Losses [Text Block]
Allowance for Credit Losses
Assets
Total assets
Total assets
Share-Based Compensation Arrangement by Share-Based Payment Award, Fair Value Assumptions, Expected Term
Expected term (in years)
Term to end of performance period (yrs)
Permanent differences
Effective Income Tax Rate Reconciliation Permanant Differences
Effective Income Tax Rate Reconciliation Permanant Differences
Valuation Allowance [Abstract]
Tax Period [Axis]
Impairment of Long-Lived Assets to be Disposed of
Impairment of long-lived assets
Foreign
Current Foreign Tax Expense (Benefit)
Foreign
Deferred Tax Liabilities, Gross
Total deferred tax assets (liabilities)
Deferred Tax Liabilities, Gross, Total
Share-Based Compensation Arrangement by Share-Based Payment Award, Equity Instruments Other than Options, Vested in Period
Shares, Vested
Dividends Payable
Dividends Declared
Upfront cash payment
Upfront Cash Payment
Upfront cash payment.
New Accounting Pronouncements, Policy [Policy Text Block]
Recently Issued and Adopted Accounting Pronouncements
Entity Address, City or Town
Entity Address, City or Town
AOCI Attributable to Parent [Member]
Accumulated Other Comprehensive Income (Loss) [Member]
Share of loss in operations of joint venture
Income (Loss) from Equity Method Investments
Loss from equity method investment
Loss on equity method investment
Segments [Axis]
Effective Income Tax Rate Reconciliation, Other Adjustments, Percent
Other
Auditor Location
Auditor Location
Cybersecurity Risk Materially Affected or Reasonably Likely to Materially Affect Registrant [Flag]
Share-Based Compensation Arrangement by Share-Based Payment Award, Equity Instruments Other than Options, Forfeited in Period
Shares, Forfeited
Shares, Cancelled/Forfeited
Employee Compensation [Member]
Employee compensation.
Employee Compensation [Member]
Restructuring Cost and Reserve [Line Items]
Share Price
Share price
Weighted average valuation date stock price
Schedule of Segment Reporting Information, by Segment [Table]
Cybersecurity Risk Third Party Oversight and Identification Processes [Flag]
Credit Loss, Financial Instrument [Policy Text Block]
Accounts Receivable, Net
Effective Income Tax Rate Reconciliation, Nondeductible Expense, Share-Based Payment Arrangement, Percent
Stock-based compensation
Cybersecurity Risk Management Positions or Committees Responsible Report to Board [Flag]
State
Current State and Local Tax Expense (Benefit)
State
Share-Based Compensation Arrangement by Share-Based Payment Award, Options, Expirations in Period
Number of Shares, Expired
Operating Lease, Weighted Average Discount Rate, Percent
Weighted-average discount rate
Organization consolidation and presentation of financial statements disclosure.
Organization Consolidation And Presentation Of Financial Statements Disclosure [Line Items]
Organization Consolidation And Presentation Of Financial Statements Disclosure [Line Items]
Segment Reporting, CODM, Individual Title and Position or Group Name [Extensible Enumeration]
Segment Reporting, CODM, Individual Title and Position or Group Name [Extensible Enumeration]
Fair Value Disclosures [Abstract]
Entity Public Float
Entity Public Float
Deferred Tax Assets, Net of Valuation Allowance
Total net deferred tax assets
Stock Issued During Period, Value, Stock Options Exercised
Exercise of common stock options
Lessee, Lease, Description [Line Items]
Lessee Lease Description [Line Items]
Liabilities, Current [Abstract]
Current liabilities:
Accounts Receivable [Member]
Accounts Receivable [Member]
Document Type
Document Type
Deferred Contract Acquisition And Fulfillment Costs [Text Block]
Deferred Contract Acquisition And Fulfillment Costs [Text Block]
Deferred Contract Acquisition and Contract Fulfillment Costs
Estimated Additional Aggregate Capital Contribution Necessary.
Estimated Additional Aggregate Capital Contribution Necessary
Estimated additional total capital contributions necessary
Shares repruchased and retired, Shares
Shares repruchased and retired, Shares
Stock Repurchased and Retired During Period, Shares
Asset Impairment Charges
Impairment losses
Asset Impairment Charges, Total
Title of 12(b) Security
Title of 12(b) Security
Cash and Cash Equivalents, at Carrying Value
Cash and cash equivalents
Cash and Cash Equivalents, at Carrying Value, Total
Organization consolidation and presentation of financial statements disclosure.
Organization Consolidation And Presentation Of Financial Statements Disclosure [Table]
Organization Consolidation And Presentation Of Financial Statements Disclosure [Table]
Share-Based Compensation Arrangement by Share-Based Payment Award, Discount from Market Price, Purchase Date
Share-based compensation arrangement by share-based payment award, discount from market price, purchase date
Goodwill and Intangible Assets, Goodwill, Policy [Policy Text Block]
Goodwill
Lessee, Operating Lease, Liability, to be Paid, Year Five
2029
Lease, Cost [Table Text Block]
Summary of Lease Cost
Statement of Stockholders' Equity [Abstract]
Document Fiscal Period Focus
Document Fiscal Period Focus
Share-Based Compensation Arrangement by Share-Based Payment Award, Options, Exercises in Period, Intrinsic Value
Aggregate intrinsic value of stock options exercised
Deferred Tax Assets, Tax Credit Carryforwards, Research
Research and development credit carryforwards
Research and Development Expense
Research and development
Research and Development Expense, Total
Operating Lease, Liability [Abstract]
Operating leases
Share-Based Compensation Arrangement by Share-Based Payment Award, Options, Grants in Period, Gross
Number of Shares, Granted
Stock options, granted
Schedule of Goodwill [Table Text Block]
Schedule of Goodwill
Stock issued during period value disgorgement to shareholder.
Stock Issued During Period Value Disgorgement to Shareholder
Receipt of Section 16(b) disgorgement
Accounts Receivable, Allowance for Credit Loss [Table Text Block]
Summary of Changes in the Allowance for Credit Losses
Asset Class [Domain]
Asset Class
Property, Plant and Equipment, Gross
Property and Equipment, Gross
Property, Plant and Equipment, Gross, Total
Property, Plant and Equipment, Gross, Beginning Balance
Property, Plant and Equipment, Gross, Ending Balance
Variable Interest Entity Disclosure [Text Block]
Variable Interest Entities
Subsequent Event Type [Domain]
Lessee, Leases [Policy Text Block]
Leases
Deferred revenue from related parties non-current.
Deferred Revenue From Related Parties Non Current
Deferred revenue from related parties non current
Impairment of intangible assets
Impairment of Intangible Assets (Excluding Goodwill)
Impairment of Intangible Assets (Excluding Goodwill), Total
Debt Securities, Available-for-Sale, Continuous Unrealized Loss Position, 12 Months or Longer
Investments in a continuous unrealized loss position for more than twelve months
Business Combination, Consideration Transferred, Equity Interests Issued and Issuable
Issuance of common stock in acquisitions
Aggregate merger consideration, stock value
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Period
Revenue remaining performance obligation expected timing of satisfaction
Sale of Stock [Axis]
Sale of Stock
Net Cash Provided by (Used in) Investing Activities [Abstract]
Cash flows from investing activities:
Deferred Income Taxes and Tax Credits
Deferred income taxes
Deferred Income Taxes and Tax Credits, Total
Schedule of Nonvested Restricted Stock Units Activity [Table Text Block]
Summary of Unvested Restricted Stock Unit Activity
Deferred Tax Assets, Operating Loss Carryforwards, Not Subject to Expiration
Operating loss carryforwards indefinitely
Revenue from Contract with Customer, Excluding Assessed Tax
Total Revenue
($3,165, $3,859 and $4,544 from related parties, respectively)
Income Tax Disclosure [Text Block]
Income Taxes
Schedule of Effective Income Tax Rate Reconciliation [Table Text Block]
Summary of Reconciliation of Federal Statutory Rate and Provision for Income Taxes
Cybersecurity Risk Management, Strategy, and Governance [Abstract]
Consolidated Entities [Domain]
Consolidated Entities
Transfer from level one to level two fair value assets.
Transfer From Level One To Level Two Fair Value Assets
Transfer from level one to level two fair value assets
Finite-Lived Intangible Assets, Net
Carrying Value
Finite-Lived Intangible Assets, Net, Beginning Balance
Finite-Lived Intangible Assets, Net, Ending Balance
Trade Names [Member]
Trade name [Member]
Depreciation, Depletion and Amortization, Nonproduction
Depreciation and amortization expense
Depreciation, Depletion and Amortization, Nonproduction, Total
CCAW JV LLC
Ccaw Jv Llc [Member]
CCAW JV LLC [Member]
Other Accrued Liabilities, Current
Other
Increase (Decrease) in Accounts Payable
Accounts payable
Increase (Decrease) in Accounts Payable, Total
Deferred Tax Liabilities, Net [Abstract]
Deferred tax liabilities:
Entity Address, Address Line Two
Entity Address, Address Line Two
Shares, Vested
Share-based compensation arrangement by share-based payment award, equity instruments other than options, vested and issued in period.
Share Based Compensation Arrangement By Share Based Payment Award Equity Instruments Other Than Options Vested And Issued In Period
Liabilities and Equity [Abstract]
Liabilities and Stockholders’ Equity
Schedule of share-based payment award other than options valuation assumptions.
Schedule of Share-based Payment Award Other than Options Valuation Assumptions [Table Text Block]
Schedule of Weighted Average Assumptions used to Determine Estimated Fair Value of Performance-based Market Condition Share Awards Granted
Shares repruchased and retired
Shares repruchased and retired
Stock Repurchased and Retired During Period, Value
Retirement of treasury stock
Document Period End Date
Document Period End Date
Net Cash Provided by (Used in) Financing Activities
Net cash provided by (used in) financing activities
Common Class A [Member]
Common Class A [Member]
Class A [Member]
ICFR Auditor Attestation Flag
ICFR Auditor Attestation Flag
Effective Income Tax Rate Reconciliation, Percent
Effective income tax rate
Stockholders' Equity Note [Abstract]
Amortization of deferred contract fulfillment costs.
Amortization Of Deferred Contract Fulfillment Costs
Amortization of deferred contract fulfillment costs
Antidilutive Securities Excluded from Computation of Earnings Per Share, Amount
Antidilutive securities excluded from computation of earnings per share, amount
APIC, Share-Based Payment Arrangement, Increase for Cost Recognition
Stock-based compensation expense
APIC, Share-Based Payment Arrangement, Increase for Cost Recognition, Total
Common Class B [Member]
Common Class B [Member]
Class B [Member]
Equity Method Investment, Ownership Percentage
Percentage of ownership interest in joint venture
Equity method investment, ownership percentage
Accrued Liabilities, Current
Total
Lessee, Operating Lease, Liability, to be Paid, after Year Five
Thereafter
Segment Reporting, CODM, Profit (Loss) Measure, How Used, Description
Segment Reporting, CODM, Profit (Loss) Measure, How Used, Description
Income Tax Expense (Benefit)
Income tax benefit (expense)
(Expense) benefit from income taxes
Income tax (expense) benefit
Total (provision) benefit for income taxes
Expense from income taxes
Total provision for income taxes
Trading Symbol
Trading Symbol
Equity, Attributable to Parent
Total American Well Corporation stockholders’ equity
Stockholders' Equity Attributable to Parent, Beginning Balance
Stockholders' Equity Attributable to Parent, Ending Balance
Deferred Tax Assets, Gross
Total deferred tax assets
Capitalized Computer Software, Impairments
Impairment charges related to capitalized software development costs
Payments to Acquire Interest in Joint Venture
Payment to acquire interest in joint venture
Investment in less than majority owned joint venture
Long-Lived Tangible Asset [Axis]
Long-Lived Tangible Asset
Other Liabilities, Noncurrent
Other long-term liabilities
Share-Based Payment Arrangement [Policy Text Block]
Stock-Based Compensation
Restricted Stock Units (RSUs) [Member]
Restricted Stock Units [Member]
Related Party Transactions [Abstract]
Variable Lease, Cost
Variable lease cost
Property, Plant and Equipment [Table]
Schedule Of Property Plant And Equipment [Table]
Goodwill
Ending Balance
Beginning Balance as of January 1
Goodwill
Goodwill, Total
Option Indexed to Issuer's Equity, Type [Domain]
Change in Accounting Principle, Accounting Standards Update, Adopted [true false]
Change in accounting principle, accounting standards update, adopted [true false]
Non-cash lease activity:
Non Cashlease Activity [Abstract]
Non-cash lease activity:
Contract with Customer, Contract Asset, Contract Liability, and Receivable [Abstract]
Cybersecurity Risk Management Expertise of Management Responsible [Text Block]
Share-Based Payment Arrangement, Expensed and Capitalized, Amount [Table Text Block]
Stock-Based Compensation Expense
Total Deferred
Deferred Income Tax Expense (Benefit)
Total Deferred
Share-Based Payment Arrangement, Nonvested Award, Option, Cost Not yet Recognized, Amount
Unrecognized stock-based compensation
Technology-Based Intangible Assets [Member]
Technology [Member]
Deferred Costs, Noncurrent
Deferred contract acquisition costs, net of current portion
Deferred Costs, Noncurrent, Total
Use of Estimates, Policy [Policy Text Block]
Use of Estimates
Ido Schoenberg.
Ido Schoenberg [Member]
Concentration Risk, Percentage
Percentage of net total revenue
Goodwill and Intangible Assets, Intangible Assets, Policy [Policy Text Block]
Intangible Assets
Cash and Cash Equivalents, Policy [Policy Text Block]
Cash Equivalents
NTN Member
Ntn Member [Member]
NTN [Member]
NTN [Member]
Related Party [Member]
Related Party [Member]
Class of Stock [Line Items]
Class of Stock [Line Items]
Visits [Member].
Visits [Member]
Visits [Member]
Share-Based Compensation Arrangement by Share-Based Payment Award, Fair Value Assumptions, Expected Dividend Rate
Expected dividend yield
Contract with Customer, Contract Asset, Contract Liability, and Receivable [Table Text Block]
Summary of Significant Changes in the Company's Deferred Revenue
Security Exchange Name
Security Exchange Name
Proceeds from Sale, Maturity and Collection of Investments
Proceeds from sales and maturities of investments
Proceeds from Sale, Maturity and Collection of Investments, Total
Counterparty Name [Domain]
Business Acquisition, Acquiree [Domain]
Business Acquisition, Acquiree
Unbilled Receivables, Current
Unbilled accounts receivable
Long-Lived Tangible Asset [Domain]
Long-Lived Tangible Asset
Loss Contingency Nature [Axis]
Loss Contingency Nature
Class of Stock [Axis]
Class of Stock
Accumulated Depreciation, Depletion and Amortization, Property, Plant, and Equipment
Less: Accumulated depreciation and amortization
Accumulated Depreciation, Depletion and Amortization, Property, Plant, and Equipment, Total
Accumulated Depreciation, Depletion and Amortization, Property, Plant, and Equipment, Beginning Balance
Accumulated Depreciation, Depletion and Amortization, Property, Plant, and Equipment, Ending Balance
Fair Value Disclosures [Text Block]
Fair Value Measurements
Software and Software Development Costs [Member]
Software Development Costs [Member]
Capitalized Software Development Costs [Member]
Lessee, Operating Lease, Liability, to be Paid, Year Three
2027
Gain Losses from foreign currency remeasurement and settlement.
Gain Losses From Foreign Currency Remeasurement And Settlement
Gain (losses) from foreign currency remeasurement and settlement
Conversion of Stock, Shares Converted
Number of shares converted
Subsequent event [Member]
Subsequent Event [Member]
Maximum [Member]
Maximum [Member]
Severance and Strategic Transformation Costs
Restructuring and Related Activities Disclosure [Text Block]
Liabilities and Equity
Total liabilities and stockholders’ equity
Tax Year 2035 [Member]
Tax Year 2035.
Operating Lease, Right-of-Use Asset
Operating lease right-of-use asset
Operating lease right-of-use assets
Supplemental Cash Flow Information [Abstract]
Supplemental disclosure of cash flow information:
Retirement Benefits [Abstract]
Earnings Per Share, Diluted, Total
Earnings Per Share, Diluted
Net loss per share attributable to common stockholders, diluted
Leasehold Improvements [Member]
Leasehold Improvements [Member]
Liabilities
Total liabilities
Total liabilities
Common Stock, Voting Rights
Common stock, voting rights
Fair Value Hierarchy and NAV [Domain]
Fair Value Hierarchy and NAV
Assets, Current
Total current assets
Net Cash Provided by (Used in) Investing Activities
Net cash used in investing activities
Transfer from level two to level one fair value assets.
Transfer From Level Two to Level One Fair Value Assets
Transfer from level two to level one fair value assets
Unrecognized Tax Benefits
Unrecognized tax benefits related to uncertain tax positions
Unrecognized Tax Benefits, Beginning Balance
Unrecognized Tax Benefits, Ending Balance
Payment for Contingent Consideration Liability, Financing Activities
Payment of contingent consideration
Effective Income Tax Rate Reconciliation, Change in Deferred Tax Assets Valuation Allowance, Percent
Valuation allowance
Share-Based Compensation Arrangement by Share-Based Payment Award, Award Vesting Period
Stock option vesting period
Entity Filer Category
Entity Filer Category
Goodwill and Intangible Assets Disclosure [Text Block]
Goodwill and Intangible Assets
Property, Plant and Equipment [Abstract]
Related Party Client One.
Related Party Client One [Member]
Equity, Including Portion Attributable to Noncontrolling Interest
Ending balance
Beginning balance
Total stockholders’ equity
Organization, Consolidation and Presentation of Financial Statements Disclosure [Text Block]
Organization and Description of Business
Share based payment arrangement shares withheld for tax withholding obligations and retired treasury.
Share Based Payment Arrangement Shares Withheld For Tax Withholding Obligations And Retired Treasury
Shares withheld related to net share settlement and retired treasury stock, Shares
Current Fiscal Year End Date
Current Fiscal Year End Date
Noncontrolling Interest in Net Income (Loss) Joint Venture Partners, Nonredeemable
Loss attributed to non-controlling interest
Loss Contingency, New Claims Filed, Number
New Claims Filed, Number
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Fair Value Assets And Liabilities Measured On Recurring And Nonrecurring Basis [Line Items]
Property, Plant and Equipment, Policy [Policy Text Block]
Property and Equipment
Noncontrolling Interest [Member]
Noncontrolling Interest [Member]
Lessee, Operating Lease, Liability, Undiscounted Excess Amount
Less imputed interest
Share-Based Payment Arrangement, Noncash Expense
Stock-based compensation expense
Share-Based Payment Arrangement, Noncash Expense, Total
Related Party Transaction [Axis]
Share-Based Compensation Arrangement by Share-Based Payment Award, Options, Outstanding, Intrinsic Value
Number of Shares, Outstanding, Aggregate Intrinsic Value
Deferred Tax Liabilities, Investments
Joint venture investment basis difference
Related and Nonrelated Parties [Axis]
Related Party
Goodwill, Foreign Currency Translation Gain (Loss)
Currency translation adjustments
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date
Entity Registrant Name
Entity Registrant Name
Receivable related to exercise of common stock options.
Receivable Related To Exercise Of Common Stock Options
Receivable related to exercise of common stock options
Compensation and Employee Benefit Plans [Text Block]
Employee Benefit Plan
Payment of deferred offering costs.
Payment Of Deferred Offering Costs
Payment of deferred offering costs
Number of Reportable Segments
Number of reportable segment
Loss Contingency, Pending Claims, Number
Pending Claims Number
Schedule of Share-Based Compensation Arrangements by Share-Based Payment Award [Table]
Schedule Of Share Based Compensation Arrangements By Share Based Payment Award [Table]
Earnings Per Share [Text Block]
Net Loss per Share
Entity Emerging Growth Company
Entity Emerging Growth Company
Equity Method Investments and Joint Ventures [Abstract]
Money Market Funds [Member]
Money Market Funds [Member]
Weighted Average Number of Shares Outstanding, Basic, Total
Weighted Average Number of Shares Outstanding, Basic
Weighted-average common shares outstanding, basic
Interest Income (Expense), Nonoperating
Interest income and other income (expense), net
Lessee, Operating Lease, Liability, to be Paid, Fiscal Year Maturity [Abstract]
Years ending December 31,
Schedule of Equity Method Investments [Line Items]
Schedule of Equity Method Investments [Line Items]
Other Operating Segment [Member]
Other Segment Expense Items [Member]
Common Stock, Shares Authorized
Shares Authorized
Common stock authorized
Property, Plant and Equipment, Useful Life
Property and equipment useful life
Percentage of uncertain income taxes to be realized for recognizing in the income statement.
Percentage Of Uncertain Income Taxes To Be Realized For Recognizing In The Income Statement
Percentage of uncertain income taxes to be realized for recognizing in the income statement
Proceeds from Issuance of Common Stock
Proceeds from the issuance of common stock to Google, net of issuance costs
Proceeds from issuance of common stock
Stock issued during period shares related to early settlement of bonus escrow.
Stock Issued During Period Shares Related to Early Settlement of Bonus Escrow
Shares related to early settlement of bonus escrow
Concentration Risk Type [Axis]
Concentration Risk Type
Fair Value, Inputs, Level 1 [Member]
Fair Value, Inputs, Level 1 [Member]
Share-Based Compensation Arrangement by Share-Based Payment Award, Equity Instruments Other than Options, Aggregate Intrinsic Value, Vested
Aggregate intrinsic value of restricted stock units vested
Share-Based Compensation Arrangement by Share-Based Payment Award, Options, Vested and Expected to Vest, Outstanding, Weighted Average Exercise Price
Number of Shares,Vested and expected to vest, Weighted Average Exercise Price, end of period
Documents Incorporated by Reference [Text Block]
Documents Incorporated by Reference
Litigation Status [Domain]
Litigation Status
Amortization of Intangible Assets
Amortization of intangible assets
Share-Based Compensation Arrangement by Share-Based Payment Award, Options, Outstanding, Weighted Average Remaining Contractual Term
Number of Shares, Outstanding, Weighted Average Remaining Contractual Term (years)
Earnings Per Share, Policy [Policy Text Block]
Net Loss per Share
Contract Fulfillment Cost [Member]
Contract Fulfillment Cost [Member]
Contract Fulfillment Cost [Member]
General and Administrative Expense [Member]
General and administrative [Member]
Impairment charges
Impairment, Long-Lived Asset, Held-for-Use
Impairment, Long-Lived Asset, Held-for-Use, Total
Revenue [Policy Text Block]
Revenue Recognition
Impairment or Disposal of Long-Lived Assets, Policy [Policy Text Block]
Impairment of Long-Lived Assets
Investment in Majority Owned Joint Venture Policy.
Investment In Minority Owned Joint Venture Policy Policy [Text Block]
Investment in Minority Owned Joint Venture
Unvested Restricted Stock [Member].
Unvested Restricted Stock [Member]
Unvested restricted stock units [Member]
Goodwill, Measurement Period Adjustment
Purchase accounting adjustment
Goodwill impairment
Goodwill, Impairment Loss
Impairment loss on goodwill
Goodwill impairment
Cybersecurity Risk Role of Management [Text Block]
Asset purchase agreement [Member]
Asset Purchase Agreement [Member]
Asset purchase agreement.
Accounting Policies [Abstract]
Share-Based Payment Arrangement, Option, Activity [Table Text Block]
Activity under Plans
Capitalized cost related to internally developed software
Capitalized Computer Software, Additions
Income Tax Disclosure [Abstract]
Equity, Attributable to Parent [Abstract]
Stockholders’ equity:
Effect of Exchange Rate on Cash, Cash Equivalents, Restricted Cash, and Restricted Cash Equivalents, Including Disposal Group and Discontinued Operations
Effect of exchange rates changes on cash, cash equivalents, and restricted cash
Effect of Exchange Rate on Cash, Cash Equivalents, Restricted Cash, and Restricted Cash Equivalents, Including Disposal Group and Discontinued Operations, Total
Deferred tax liabilities operating lease right-of-use assets.
Deferred Tax Liabilities Operating Lease Right Of Use Assets
Right-of-use assets
Cash and Cash Equivalents, Restricted Cash and Cash Equivalents, Policy [Policy Text Block]
Restricted Cash
Disposal Group Name [Domain]
Statement [Table]
Statement [Table]
Segment Reporting, Policy [Policy Text Block]
Segment Information
Property, Plant and Equipment [Table Text Block]
Property and Equipment, Net
Share-Based Compensation Arrangement by Share-Based Payment Award, Options, Vested and Expected to Vest, Outstanding, Weighted Average Remaining Contractual Term
Number of Shares, Vested and expected to vest, Weighted Average Remaining Contractual Term (years)
Inventory Write-down
Inventory write-off
Denominator
Denominator [Abstract]
Denominator:
Comprehensive Income (Loss), Net of Tax, Attributable to Noncontrolling Interest
Less: Comprehensive loss attributable to non-controlling interest
Comprehensive Income (Loss), Net of Tax, Attributable to Noncontrolling Interest, Total
Subsequent Event [Table]
Preferred Stock, Shares Authorized
Preferred Stock, Shares Authorized
Preferred stock authorized
Variable Interest Entity [Line Items]
Variable Interest Entity [Line Items]
Tax credit carryforward expiration year.
Tax Credit Carryforward Expiration Year
Tax credit carryforwards, expiration year
Securities Act File Number
Entity File Number
Segment Information
Segment Reporting Disclosure [Text Block]
Stock Based Compensation Expense [Member]
Stock based compensation expense member.
Stock-based Compensation Expense [Member]
Cash, Cash Equivalents, Restricted Cash, and Restricted Cash Equivalents, Period Increase (Decrease), Including Exchange Rate Effect
Net decrease in cash, cash equivalents, and restricted cash
Revenue from Contract with Customer [Abstract]
Earnings Per Share [Abstract]
Nonredeemable Noncontrolling Interest
Non controlling interest carrying value
Finite-Lived Intangible Asset, Expected Amortization, after Year Five
Thereafter
Deferred Tax Assets, Tax Deferred Expense, Compensation and Benefits, Share-Based Compensation Cost
Deferred compensation
Effective Income Tax Rate Reconciliation, State and Local Income Taxes, Percent
State taxes, net of federal benefit
Due from related parties
Other Receivables
Statement of Financial Position [Abstract]
Tax Credit Carryforward [Axis]
Tax Credit Carryforward
Initial Public Offering [Member]
IPO [Member]
Operating Income (Loss)
Loss from operations
Capitalized Computer Software, Amortization
Amortization expense for internally developed software
Share-Based Compensation Arrangement by Share-Based Payment Award, Fair Value Assumptions, Expected Volatility Rate
Expected volatility
Entity Shell Company
Entity Shell Company
Accrued Professional Fees, Current
Professional services
Provider Cost [Member]
Provider cost .
Provider Cost [Member]
Entity Tax Identification Number
Entity Tax Identification Number
Assets [Abstract]
Assets
Deferred revenue from related parties current.
Deferred Revenue From Related Parties Current
Deferred revenue from related parties current
Summary Of Significant Accounting Policies
Summary Of Significant Accounting Policies [Table]
Summary Of Significant Accounting Policies [Table]
Entity Current Reporting Status
Entity Current Reporting Status
Share-Based Compensation Arrangement by Share-Based Payment Award, Options, Exercisable, Weighted Average Remaining Contractual Term
Number of Shares, Options exercisable, Weighted Average Remaining Contractual Term (years)
Software Development [Member]
Computer Software [Member]
Property, Plant and Equipment Disclosure [Text Block]
Property and Equipment, Net
Weighted Average Grant Date Fair Value, Vested
Share based compensation arrangement by share based payment award equity instruments other than options vested and issued in period weighted average grant date fair value.
Share Based Compensation Arrangement By Share Based Payment Award Equity Instruments Other Than Options Vested And Issued In Period Weighted Average Grant Date Fair Value
Subsequent Events [Abstract]
Capitalized Contract Cost [Table Text Block]
Capitalized Contract Cost
Increase (Decrease) in Contract with Customer, Liability
Deferred revenue
Document Fiscal Year Focus
Document Fiscal Year Focus
Change in Accounting Principle, Accounting Standards Update, Adoption Date
Change in accounting principle, accounting standards update, adoption date
Preferred Stock, Value, Issued
Preferred stock, $0.01 par value; 100,000,000 shares authorized, no shares issued or outstanding as of December 31, 2024 and as of December 31, 2023
Income tax disclosure.
Income Tax Disclosure [Line Items]
Income Tax Disclosure [Line Items]
Finite-Lived Intangible Assets, Accumulated Amortization
Accumulated Amortization
Tax Adjustments, Settlements, and Unusual Provisions
Increases recorded to income tax provision
Business Acquisition [Axis]
Business Acquisition
Tax Credit Carryforward, Amount
Tax credit carryforwards, amount
City Area Code
City Area Code
Letter of credit, Total
Letters of Credit Outstanding, Amount
Summary Of Significant Accounting Policies
Summary Of Significant Accounting Policies [Line Items]
Summary Of Significant Accounting Policies [Line Items]
Liabilities, Current
Total current liabilities
Two Thousand And Twenty Employee stock purchase plan.
Two Thousand And Twenty Employee Stock Purchase Plan [Member]
2020 Employee Stock Purchase Plan [Member]
Income tax disclosure.
Income Tax Disclosure [Table]
Income Tax Disclosure [Table]
Payments to Develop Software
Capitalized software development costs
Inventory, Net
Inventories
Inventory, Net, Total
Effective Income Tax Rate Reconciliation, at Federal Statutory Income Tax Rate, Percent
Federal statutory income tax rate
Deferred tax assets operating lease liabilities.
Deferred Tax Assets Operating Lease Liabilities
Leasing obligation
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Local Phone Number
Local Phone Number
Preferred Stock, Shares Outstanding
Preferred Stock, Shares Outstanding
Preferred stock, shares outstanding
Preferred Stock, Shares Outstanding, Beginning Balance
Preferred Stock, Shares Outstanding, Ending Balance
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Additional Paid in Capital
Additional paid-in capital
Additional Paid in Capital, Total
Roy Schoenberg.
Roy Schoenberg [Member]
Income Tax Jurisdiction [Axis]
Income Tax Authority
Income Tax, Policy [Policy Text Block]
Income Taxes
Deferred Costs, Current
Deferred contract acquisition costs
Deferred Costs, Current, Total
Commitments and Contingencies Disclosure [Abstract]
Investments [Member]
Investments [Member]
Convertible Preferred Stock [Member]
Convertible Preferred Stock [Member]
Assumption in fair value of calculation percentage
Assumption in Fair Value of Calculation Percentage
Assumption in fair value of calculation percentage.
Schedule of Deferred Tax Assets and Liabilities [Table Text Block]
Summary of Significant Components of Deferred Tax Assets and Liabilities
Share based compensation arrangement by share based payment award plan modification equity instruments other than options cancelled in period.
Share Based Compensation Arrangement By Share Based Payment Award Plan Modification Equity Instruments Other Than Options Cancelled In Period
Cancelled shares
Operating Lease, Liability, Current
Operating lease liability, current
Developed Technology Rights [Member]
Internally developed software [Member]
Software Development [Member]
Document Information [Line Items]
Document Information [Line Items]
Fair Value, Measurement with Unobservable Inputs Reconciliation, Recurring Basis, Asset, Transfers out of Level 3
Transfer from level three to level one fair value assets
Other Comprehensive Income (Loss), Foreign Currency Transaction and Translation Adjustment, Net of Tax
Foreign currency translation
Currency translation adjustment
Other Comprehensive Income (Loss), Foreign Currency Transaction and Translation Adjustment, Net of Tax, Total
Income Tax Jurisdiction [Domain]
Income Tax Authority
Cleveland Clinic
Cleveland Clinic [Member]
Cleveland Clinic [Member]
Payments to Acquire Property, Plant, and Equipment
Purchases of property and equipment
Payments to Acquire Property, Plant, and Equipment, Total
Deferred Policy Acquisition Costs, Policy [Policy Text Block]
Deferred Contract Acquisition Costs
Document Transition Report
Document Transition Report
Increase (Decrease) in Other Operating Assets
Other assets
Increase (Decrease) in Other Operating Assets, Total
Lessee, Operating Lease, Liability, to be Paid, Year Two
2026
Antidilutive Security, Excluded EPS Calculation [Table]
Schedule Of Antidilutive Securities Excluded From Computation Of Earnings Per Share [Table]
Proceeds from disgorgement.
Proceeds from disgorgement
Proceeds from Section 16(b) disgorgement
Proceeds from Stock Plans
Proceeds from employee stock purchase plan
Concentration Risk, Credit Risk, Policy [Policy Text Block]
Concentrations of Credit Risk and Significant Clients
Auditor Firm ID
Auditor Firm ID
Minimum [Member]
Minimum [Member]
Common Stock [Member]
Common Stock [Member]
Common Stock [Member]
Restricted Cash
Restricted cash
Restricted Cash, Total
Share-Based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Share-based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Share-Based Compensation Arrangement by Share-Based Payment Award, Options, Vested and Expected to Vest, Outstanding, Aggregate Intrinsic Value
Number of Shares, Vested and expected to vest, Aggregate Intrinsic Value
Percentage of change in ownership.
Percentage Of Change In Ownership
Percentage of change in ownership
Investment, Name [Axis]
Investment, Name
Share-Based Compensation Arrangement by Share-Based Payment Award, Equity Instruments Other than Options, Nonvested, Weighted Average Grant Date Fair Value
Weighted Average Grant Date Fair Value, Unvested as of December 31, 2024
Weighted Average Grant Date Fair Value, Unvested as of January 1, 2024
Additional Paid-in Capital [Member]
Additional Paid-in Capital [Member]
APC Business [Member]
APC Business.
Entity Well-known Seasoned Issuer
Entity Well-known Seasoned Issuer
Foreign Currency Transactions and Translations Policy [Policy Text Block]
Foreign Currency
Variable Interest Entity [Table]
Schedule Of Variable Interest Entities [Table]
Adjustments to Reconcile Net Income (Loss) to Cash Provided by (Used in) Operating Activities [Abstract]
Adjustments to reconcile net loss to net cash used in operating activities:
Property, Plant and Equipment [Member]
Property, Plant and Equipment [Member]
Other Comprehensive Income (Loss), Net of Tax [Abstract]
Other comprehensive income (loss), net of tax:
Statement of Income Location, Balance [Domain]
Income Statement Location
Lessee, Operating Lease, Liability, to be Paid, Year One
2025
Other Assets, Noncurrent
Other assets
Deferred Tax Assets, Tax Deferred Expense, Reserves and Accruals, Deferred Rent
Deferred revenue
Segments [Domain]
SilverCloud Health Holdings, Inc.
Silver Cloud Health Holdings Inc [Member]
Silver Cloud Health Holdings, Inc. [Member]
SilverCloud earn-out settlement [Member]
Performance Shares [Member]
Performance-based Market Condition Share Awards [Member]
Goodwill and Intangible Assets Disclosure [Abstract]
Entity Common Stock, Shares Outstanding
Entity Common Stock, Shares Outstanding
Increase (Decrease) in Accrued Liabilities and Other Operating Liabilities
Accrued expenses and other current liabilities
Disaggregation of Revenue [Line Items]
Disaggregation of Revenue [Line Items]
Equity, Attributable to Noncontrolling Interest
Non-controlling interest
Stockholders' Equity Attributable to Noncontrolling Interest, Total
Stockholders' Equity Attributable to Noncontrolling Interest, Beginning Balance
Stockholders' Equity Attributable to Noncontrolling Interest, Ending Balance
Basis of Accounting, Policy [Policy Text Block]
Basis of Presentation
Finite-Lived Intangible Asset, Expected Amortization, Year One
2025
Customer Relationships [Member]
Customer relationships [Member]
Additional capital contribution related to portion of phase one capital commitments.
Additional Capital Contribution Related To Portion Of Phase One Capital Commitments
Additional capital contribution related to portion of phase one capital commitment
Common Stock, Value, Issued
Common stock, $0.01 par value; 1,000,000,000 Class A shares authorized, 13,922,877 and 12,776,608 shares issued and outstanding, respectively; 100,000,000 Class B shares authorized, 1,369,518 shares issued and outstanding; 200,000,000 Class C shares authorized 277,777 issued and outstanding as of December 31, 2024 and as of December 31, 2023
Schedule of Finite-Lived Intangible Assets, Future Amortization Expense [Table Text Block]
Schedule of Finite-Lived Intangible Assets, Future Amortization Expense
Operating Lease, Liability
Total present value of lease liabilities
Total operating lease liabilities
Measurement Frequency [Axis]
Measurement Frequency
Schedule of Accrued Liabilities [Table Text Block]
Summary of Accrued Expenses
Deferred Tax Assets, Operating Loss Carryforwards
Net operating loss carryforwards
Deferred Tax Assets, Operating Loss Carryforwards, Total
Commitments and Contingencies
Commitments and contingencies (Note 14)
Deferred revenue.
Deferred Revenue Policy Policy [Text Block]
Deferred Revenue
Income Taxes Paid
Cash paid for income taxes
Weighted Average Number of Shares Outstanding, Diluted, Total
Weighted Average Number of Shares Outstanding, Diluted
Weighted-average common shares outstanding, diluted
Significant Accounting Policies [Text Block]
Summary of Significant Accounting Policies
Schedule of Segment Reporting Information, by Segment [Table Text Block]
Schedule of Significant Segment Expenses
Capitalized Computer Software, Gross
Capitalized cost related to internally developed software
Accounts receivable
Accounts Receivable, after Allowance for Credit Loss, Current
Accounts Receivable, after Allowance for Credit Loss, Current, Total
Accounts receivable ($616 and $1,626, from related parties and net of allowances of $7,236 and $2,291, respectively)
Share-Based Compensation Arrangement by Share-Based Payment Award, Options, Vested and Expected to Vest, Outstanding, Number
Number of Shares, Vested and expected to vest
Lessee, Operating Lease, Liability, to be Paid
Total lease payments
Increase (Decrease) in Inventories
Inventories
Increase (Decrease) in Inventories, Total
Cybersecurity Risk Management Third Party Engaged [Flag]
Concentration Risk Benchmark [Domain]
Concentration Risk Benchmark
Operating Costs and Expenses [Abstract]
Costs and operating expenses:
Operating loss carryforwards expiration year.
Operating Loss Carryforwards Expiration Year
Operating loss carryforwards, expiration year
Silver cloud bonus escrow.
Silver Cloud Bonus Escrow [Member]
SilverCloud Bonus Escrow [Member]
Comprehensive loss
Comprehensive Income (Loss), Net of Tax, Including Portion Attributable to Noncontrolling Interest
Entity Small Business
Entity Small Business
Segment Reporting Information [Line Items]
Cybersecurity Risk Management Processes for Assessing, Identifying, and Managing Threats [Text Block]
Deferred Tax Liabilities, Intangible Assets
Intangibles
Revenue from Related Parties
Revenues
Total revenue
Revenues, Total
Stockholders' Equity Note, Stock Split, Conversion Ratio
Convertible preferred stock to common stock, conversion ratio
Reverse stock split ratio
Share based payment arrangement adjustment for tax withholding obligation and retired treasury.
Share Based Payment Arrangement Adjustment For Tax Withholding Obligation And Retired Treasury
Shares withheld related to net share settlement and retired treasury stock
Deferred tax assets startup costs.
Deferred Tax Assets Startup Costs
Startup costs
Stock Issued During Period, Shares, Restricted Stock Award, Net of Forfeitures
Vesting of restricted stock units, Shares
Stock Issued During Period, Shares, Restricted Stock Award, Net of Forfeitures, Total
Share-Based Compensation Arrangements by Share-Based Payment Award, Options, Expirations in Period, Weighted Average Exercise Price
Number of Shares, Expired, Weighted Average Exercise Price
Common stock value per share.
Common Stock Value Per Share
Common stock per share
Platform Subscription.
Platform Subscription [Member]
Platform Subscription [Member]
Operating cash flows from operating leases
Operating Cash Flows From Operating Leases
Operating cash flows from operating leases
Net Cash Provided by (Used in) Financing Activities [Abstract]
Cash flows from financing activities:
Share-Based Compensation Arrangement by Share-Based Payment Award, Options, Outstanding, Weighted Average Exercise Price
Number of Shares, Outstanding, Weighted Average Exercise Price, end of period
Number of Shares, Outstanding, Weighted Average Exercise Price, beginning of period
Accounts Payable, Accrued Liabilities, and Other Liabilities Disclosure, Current [Text Block]
Accrued Expenses
Asset Class [Axis]
Asset Class
Provider Services Current
Provider Services Current
Provider services
Intangible Assets, Net (Excluding Goodwill)
Intangibles assets, net
Intangible Assets, Net (Excluding Goodwill), Total
Defined Contribution Plan, Maximum Annual Contributions Per Employee, Amount
Annual contributions per employee, amount
State and Local Jurisdiction [Member]
State and Local Jurisdiction [Member]
Measurement Frequency [Domain]
Measurement Frequency
Revenue from contract with customer.
Revenue From Contract With Customer [Table]
Revenue From Contract With Customer [Table]
Deferred Tax Assets, Valuation Allowance
Valuation allowance as of end of year
Valuation allowance as of beginning of the year
Total valuation allowance
Total valuation allowance
Other Comprehensive Income (Loss), Net of Tax, Portion Attributable to Parent
Comprehensive loss attributable to American Well Corporation
Fair Value, Inputs, Level 3 [Member]
Fair Value, Inputs, Level 3 [Member]
Operating Lease, Weighted Average Remaining Lease Term
Weighted-average remaining lease term (in years)
Subsequent Events [Text Block]
Subsequent Events
Cybersecurity Risk Management Positions or Committees Responsible [Flag]
Accounts Payable, Current
Accounts payable
Accounts Payable, Current, Total
Accounts Receivable, Allowance for Credit Loss, Current
Accounts receivable net of allowances
Stock issued during period shares related to earn-out settlement.
Stock Issued During Period Shares Related to Earn-out Settlement
Issuance of common stock related to Conversa/SilverCloud earn-out settlement, Shares
Numerator
Numerator [Abstract]
Numerator:
Short-Term Lease, Cost
Short-term lease cost
Accounts Receivable, Allowance for Credit Loss
Allowance for credit losses, end of the period
Allowance for credit losses, beginning of the period