0001393584-26-000018 | 10-Q | XBRL Viewer

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Accrued Expenses and Other Current Liabilities - Summary of Accrued Expenses and Other Current Liabilities (Detail) - USD ($) $ in Thousands	Jun. 30, 2026	Dec. 31, 2025
Payables and Accruals [Abstract]
Employee compensation and benefits	$ 12,993	$ 22,556
Professional services	4,820	4,233
Provider services	24,885	6,349
Legal accrual	8,510	5,278
Other	9,130	6,892
Total	$ 60,338	$ 45,308

Insider Trading Arrangements	3 Months Ended
Insider Trading Arrangements	Jun. 30, 2026
Trading Arrangements, by Individual
Rule 10b5-1 Arrangement Adopted	false
Non-Rule 10b5-1 Arrangement Adopted	false
Rule 10b5-1 Arrangement Terminated	false
Non-Rule 10b5-1 Arrangement Terminated	false

Pay vs Performance Disclosure - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
Pay vs Performance Disclosure - USD ($) $ in Thousands	Jun. 30, 2026	Jun. 30, 2025	Jun. 30, 2026	Jun. 30, 2025
Pay vs Performance Disclosure
Net Income (Loss)	$ (9,927)	$ (19,696)	$ (20,813)	$ (38,400)

- Definition

The portion of profit or loss for the period, net of income taxes, which is attributable to the parent.

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+ Details

Stockholders' Equity - Additional Information (Detail) - USD ($) $ / shares in Units, $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2026	Jun. 30, 2025	Jun. 30, 2026	Jun. 30, 2025	Dec. 31, 2025
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Preferred stock authorized	100,000,000		100,000,000		100,000,000
Preferred stock per share	$ 0.01		$ 0.01		$ 0.01
Preferred stock, shares issued	0		0		0
Preferred stock, shares outstanding	0		0		0
Common stock reserve for issuance	5,065,363		5,065,363		4,619,313
Restricted Stock [Member]
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Fair value of stock granted			$ 3,069	$ 8,906
Aggregate intrinsic value of restricted stock units vested			$ 3,010	$ 3,476
Restricted Stock [Member] \| Minimum [Member]
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Restricted stock units vest over the service period			1 year
Restricted Stock [Member] \| Maximum [Member]
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Restricted stock units vest over the service period			4 years
Performance-based Market Condition Share Awards [Member]
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Shares, granted			0	0
2020 Equity Incentive Plan [Member]
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Stock options, granted			0	0
2020 Employee Stock Purchase Plan [Member]
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Shares, issued under ESPP			61,939	77,083
Shares available for issuance			338,291
Equity Award Plan [Member] \| Common Stock [Member]
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Unrecognized stock-based compensation	$ 9,773		$ 9,773
Weighted-average period			1 year 7 months 6 days
Common Class A [Member]
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Common stock per share	$ 153		$ 153		$ 148
Common Class B [Member]
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Number of shares converted	0	0	0	0
Common stock per share	$ 14		$ 14		14
Common Class C [Member]
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Common stock per share	$ 3		$ 3		$ 3

Fair Value Measurements

6 Months Ended

Jun. 30, 2026

Fair Value Disclosures [Abstract]

Fair Value Measurements

5. Fair Value Measurements

The following tables present the Company’s fair value hierarchy for its assets and liabilities that are measured at fair value on a recurring basis and indicate the level within the fair value hierarchy of the valuation techniques the Company utilized to determine such fair value:


	June 30, 2026
	Level 1		Level 2		Level 3		Total
Money market funds	$	97,170	$	—	$	—	$	97,170
Total financial assets:	$	97,170	$	—	$	—	$	97,170


	December 31, 2025
	Level 1		Level 2		Level 3		Total
Money market funds	$	95,426	$	—	$	—	$	95,426
Total financial assets:	$	95,426	$	—	$	—	$	95,426

The Company’s cash equivalents were invested in money market funds and were valued based on Level 1 inputs. During the six months ended June 30, 2026, there were no transfers between fair value measurement levels. Interest income for the three months ended June 30, 2026 and 2025 was $1,020 and $1,374, respectively. Interest income for the six months ended June 30, 2026 and 2025 was $1,996 and $2,938, respectively.

- Definition

The entire disclosure for the fair value of financial instruments (as defined), including financial assets and financial liabilities (collectively, as defined), and the measurements of those instruments as well as disclosures related to the fair value of non-financial assets and liabilities. Such disclosures about the financial instruments, assets, and liabilities would include: (1) the fair value of the required items together with their carrying amounts (as appropriate); (2) for items for which it is not practicable to estimate fair value, disclosure would include: (a) information pertinent to estimating fair value (including, carrying amount, effective interest rate, and maturity, and (b) the reasons why it is not practicable to estimate fair value; (3) significant concentrations of credit risk including: (a) information about the activity, region, or economic characteristics identifying a concentration, (b) the maximum amount of loss the entity is exposed to based on the gross fair value of the related item, (c) policy for requiring collateral or other security and information as to accessing such collateral or security, and (d) the nature and brief description of such collateral or security; (4) quantitative information about market risks and how such risks are managed; (5) for items measured on both a recurring and nonrecurring basis information regarding the inputs used to develop the fair value measurement; and (6) for items presented in the financial statement for which fair value measurement is elected: (a) information necessary to understand the reasons for the election, (b) discussion of the effect of fair value changes on earnings, (c) a description of [similar groups] items for which the election is made and the relation thereof to the balance sheet, the aggregate carrying value of items included in the balance sheet that are not eligible for the election; (7) all other required (as defined) and desired information.

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+ Details

Segment Information (Tables)

6 Months Ended

Jun. 30, 2026

Segment Reporting [Abstract]

Schedule of Significant Segment Expenses

The significant expense categories and amounts align with information that is regularly provided to the CODM. Significant segment expenses, consist of the following:


	Three Months Ended June 30,				Six Months Ended June 30,
	2026		2025		2026		2025
Employee compensation	$	23,785	$	36,535	$	48,492	$	78,119
Consulting costs		3,194		5,168		6,113		11,013
Provider cost		11,972		12,153		26,274		26,412
Stock-based compensation expense		2,028		5,662		4,332		13,348
Other segment expense items (1)		20,625		31,759		48,700		59,629
Total costs and operating expenses	$	61,604	$	91,277	$	133,911	$	188,521

(1) Other segment expense items primarily include hosting, hardware, corporate compliance, severance, strategic transformation costs, amortization, depreciation, bad debt and overhead expenses.

Accrued Expenses and Other Current Liabilities (Tables)

6 Months Ended

Jun. 30, 2026

Payables and Accruals [Abstract]

Summary of Accrued Expenses and Other Current Liabilities

Accrued expenses and other current liabilities consist of the following:


	June 30, 2026		December 31, 2025
Employee compensation and benefits	$	12,993	$	22,556
Professional services		4,820		4,233
Provider services		24,885		6,349
Legal accrual		8,510		5,278
Other		9,130		6,892
Total	$	60,338	$	45,308

Divestiture - Additional Information (Details) - USD ($)		3 Months Ended		6 Months Ended
	Jan. 08, 2025	Jun. 30, 2026	Jun. 30, 2025	Jun. 30, 2026	Jun. 30, 2025
Income Statement, Balance Sheet and Additional Disclosures by Disposal Groups, Including Discontinued Operations [Line Items]
Gain on divestiture		$ 0	$ 0	$ 7,027,000	$ 10,713,000
Aligned Tele-health Inc. [Member] \| APC Business [Member] \| Asset Purchase Agreement [Member]
Income Statement, Balance Sheet and Additional Disclosures by Disposal Groups, Including Discontinued Operations [Line Items]
Upfront cash payment	$ 20,714,000
Revenue			$ 459,000		459,000
Gain on divestiture				7,027,000	10,713,000
Income tax expense related to taxable gain				$ 0	$ 0

Segment Information - Schedule of Significant Segment Expenses (Details) - USD ($)
$ in Thousands

3 Months Ended

6 Months Ended

Jun. 30, 2026

Jun. 30, 2025

Jun. 30, 2026

Jun. 30, 2025

Segment Reporting Information [Line Items]

Costs and operating expenses

$ 61,604

$ 91,277

$ 133,911

$ 188,521

Employee Compensation [Member]

Segment Reporting Information [Line Items]

Costs and operating expenses

23,785

36,535

48,492

78,119

Consulting Costs [Member]

Segment Reporting Information [Line Items]

Costs and operating expenses

3,194

5,168

6,113

11,013

Provider Cost [Member]

Segment Reporting Information [Line Items]

Costs and operating expenses

11,972

12,153

26,274

26,412

Stock-based Compensation Expense [Member]

Segment Reporting Information [Line Items]

Costs and operating expenses

2,028

5,662

4,332

13,348

Other Segment Expense Items [Member]

Segment Reporting Information [Line Items]

Costs and operating expenses

^[1]

$ 20,625

$ 31,759

$ 48,700

$ 59,629

[1]	Other segment expense items primarily include hosting, hardware, corporate compliance, severance, strategic transformation costs, amortization, depreciation, bad debt and overhead expenses.

Revenue - Additional Information (Detail1)	Jun. 30, 2026	Dec. 31, 2025
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date: 2026-01-01
Revenue From Contract With Customer Line Items [Line Items]
Revenue remaining performance obligation expected timing of satisfaction		3 years
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date: 2026-07-01
Revenue From Contract With Customer Line Items [Line Items]
Revenue remaining performance obligation expected timing of satisfaction	3 years

Revenue - Summary of Changes in the Allowance for Credit Losses (Detail) - USD ($) $ in Thousands	6 Months Ended	12 Months Ended
	Jun. 30, 2026	Dec. 31, 2025
Revenue from Contract with Customer [Abstract]
Allowance for credit losses, beginning of the period	$ 9,463	$ 7,236
Provisions	2,740	2,753
Write-offs	(684)	(526)
Allowance for credit losses, end of the period	$ 11,519	$ 9,463

Revenue - Summary of Disaggregation of Revenue (Detail) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2026	Jun. 30, 2025	Jun. 30, 2026	Jun. 30, 2025
Disaggregation of Revenue [Line Items]
Total Revenue	$ 52,048	$ 70,898	$ 106,931	$ 137,731
Platform Subscription [Member]
Disaggregation of Revenue [Line Items]
Total Revenue	25,708	40,460	50,618	72,672
Visits [Member]
Disaggregation of Revenue [Line Items]
Total Revenue	24,426	22,752	53,309	49,377
Other [Member]
Disaggregation of Revenue [Line Items]
Total Revenue	$ 1,914	$ 7,686	$ 3,004	$ 15,682

- Definition

Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table.

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- Definition

Amount, excluding tax collected from customer, of revenue from satisfaction of performance obligation by transferring promised good or service to customer. Tax collected from customer is tax assessed by governmental authority that is both imposed on and concurrent with specific revenue-producing transaction, including, but not limited to, sales, use, value added and excise.

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+ Details

Organization and Description of Business

6 Months Ended

Jun. 30, 2026

Organization, Consolidation and Presentation of Financial Statements [Abstract]

Organization and Description of Business

1. Organization and Description of Business

American Well Corporation (the “Company”) was incorporated under the laws of the State of Delaware in June 2006. The Company is headquartered in Boston, Massachusetts. The Company is a leading enterprise software company enabling digital delivery of care for healthcare’s key stakeholders. The Company empowers our clients with the core technology and services necessary to successfully develop and distribute virtual care programs that meet their strategic, operational, financial and clinical objectives under their own brands.

Net Loss per Share (Tables)

6 Months Ended

Jun. 30, 2026

Earnings Per Share [Abstract]

Summary of Basic and Diluted Net Loss Per Share Attributable To Common Stockholders

Basic and diluted net loss per share attributable to common stockholders was calculated as follows:


	Three Months Ended June 30,						Six Months Ended June 30,
	2026			2025			2026			2025
Numerator:
Net loss	$	(9,625	)	$	(19,531	)	$	(19,926	)	$	(37,887	)
Net income attributable to non-controlling interest		302			165			887			513
Net loss attributable to American Well Corporation	$	(9,927	)	$	(19,696	)	$	(20,813	)	$	(38,400	)
Denominator:
Weighted-average common shares outstanding—basic and diluted		16,761,044			15,892,970			16,675,831			15,783,281
Net loss per share attributable to common stockholders—basic and diluted	$	(0.59	)	$	(1.24	)	$	(1.25	)	$	(2.43	)

Summary of Antidilutive Securities Excluded From Computation of Net Loss Per Share

The Company excluded the following potential common shares equivalents presented based on amounts outstanding at each period end, from the computation of diluted net loss per share attributable to common stockholders for the periods indicated because including them would have had an anti-dilutive effect:


	Three Months Ended June 30,				Six Months Ended June 30,
	2026		2025		2026		2025
Unvested restricted stock units		1,192,516		1,545,733		1,192,516		1,545,733
Unvested performance market-based stock units		133,333		50,158		133,333		50,158
Options to purchase shares of common stock		296,711		398,901		296,711		398,901
		1,622,560		1,994,792		1,622,560		1,994,792

Fair Value Measurements - Fair Value of Assets and Liabilities Measured on Recurring Basis (Detail) - Fair Value, Recurring [Member] - USD ($) $ in Thousands	Jun. 30, 2026	Dec. 31, 2025
Fair Value Assets And Liabilities Measured On Recurring And Nonrecurring Basis [Line Items]
Total financial assets	$ 97,170	$ 95,426
Money Market Funds [Member]
Fair Value Assets And Liabilities Measured On Recurring And Nonrecurring Basis [Line Items]
Total financial assets	97,170	95,426
Fair Value, Inputs, Level 1 [Member]
Fair Value Assets And Liabilities Measured On Recurring And Nonrecurring Basis [Line Items]
Total financial assets	97,170	95,426
Fair Value, Inputs, Level 1 [Member] \| Money Market Funds [Member]
Fair Value Assets And Liabilities Measured On Recurring And Nonrecurring Basis [Line Items]
Total financial assets	$ 97,170	$ 95,426

Intangible Assets - Additional Information (Detail) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2026	Jun. 30, 2025	Jun. 30, 2026	Jun. 30, 2025
Finite Lived Intangible Assets [Line Items]
Capitalized cost related to internally developed software	$ 2,849		$ 5,630
Amortization of intangible assets	$ 6,995	$ 8,177	$ 14,533	$ 15,926

- Definition

The aggregate expense charged against earnings to allocate the cost of intangible assets (nonphysical assets not used in production) in a systematic and rational manner to the periods expected to benefit from such assets.

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+ Details

Intangible Assets (Tables)

6 Months Ended

Jun. 30, 2026

Goodwill and Intangible Assets Disclosure [Abstract]

Schedule of Finite-Lived Intangible Assets

Identified intangible assets consist of the following:


	Gross Amount		Accumulated Amortization			Carrying Value		Weighted Average Remaining Life
June 30, 2026
Customer relationships	$	67,074	$	(40,563	)		26,511		4.7
Trade name		10,432		(7,212	)		3,220		2.1
Technology		91,270		(82,335	)		8,935		1.6
Internally developed software		45,943		(27,662	)		18,281		4.3
	$	214,719	$	(157,772	)	$	56,947

	Gross Amount		Accumulated Amortization			Carrying Value		Weighted Average Remaining Life
December 31, 2025
Customer relationships	$	67,205	$	(37,535	)		29,670		5.1
Trade name		10,745		(6,667	)		4,078		2.6
Technology		92,284		(75,987	)		16,297		1.6
Internally developed software		40,314		(24,286	)		16,028		3.9
	$	210,548	$	(144,475	)	$	66,073

Summary of Significant Accounting Policies (Policies)	6 Months Ended
Summary of Significant Accounting Policies (Policies)	Jun. 30, 2026
Accounting Policies [Abstract]
Basis of Presentation	Basis of Presentation The accompanying unaudited condensed consolidated financial statements have been prepared in accordance with generally accepted accounting principles in the United States of America (“GAAP”) and applicable rules and regulations of the Securities and Exchange Commission (the “SEC”) regarding interim financial reporting. In the opinion of the Company’s management, the accompanying unaudited condensed consolidated financial statements contain all adjustments (consisting of normal recurring accruals and adjustments) necessary for the fair statement of the Company’s financial position, results of operations and cash flows at the dates and for the periods indicated. The interim results for the three and six months ended June 30, 2026 are not necessarily indicative of results for the full 2026 calendar year or any other future interim periods. The information included in the interim financial statements should be read in conjunction with the annual consolidated financial statements and accompanying notes included in the Form 10-K. The unaudited condensed consolidated financial statements include the accounts of American Well Corporation, its wholly-owned subsidiaries, those of professional corporations, which represent variable interest entities in which American Well has an interest and is the primary beneficiary (“PC”), and National Telehealth Network (“NTN”), an entity in which American Well controls fifty percent or more of the voting shares. Intercompany accounts and transactions have been eliminated in consolidation. The Company’s reporting currency is the U.S. dollar. The Company determines the functional currency of each subsidiary based on the currency of the primary economic environment in which each subsidiary operates. Items included in the financial statements of such subsidiaries are measured using that functional currency. Foreign currency denominated monetary assets and liabilities are remeasured into U.S. dollars at current exchange rates and foreign currency denominated nonmonetary assets and liabilities are remeasured into U.S. dollars at historical exchange rates. Gains or losses from foreign currency remeasurement and settlements are included in interest income and other income (expense), net in the condensed consolidated statements of operations and comprehensive loss. For consolidated entities where American Well owns or is exposed to less than 100% of the economics, the net loss attributable to noncontrolling interests is recorded in the condensed consolidated statements of operations and comprehensive loss equal to the percentage of the economic or ownership interest retained in each entity by the respective non-controlling party. The noncontrolling interests are presented as a separate component of stockholders’ equity in the condensed consolidated balance sheets.
Use of Estimates	Use of Estimates The preparation of condensed consolidated financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities, the disclosure of contingent assets and liabilities at the date of the condensed consolidated financial statements and the reported amounts of revenue and expenses during the reported periods. Significant estimates and assumptions reflected in these condensed consolidated financial statements include, but are not limited to, revenue recognition, the useful lives of intangible assets and the valuation of common stock awards. The Company bases its estimates on historical experience, known trends, and other market-specific or other relevant factors that it believes to be reasonable under the circumstances. On an ongoing basis, management evaluates its estimates, as there are changes in circumstances, facts and experience. Changes in estimates are recorded in the period in which they become known. Actual results may differ from those estimates or assumptions.
Segment Information	Segment Information The Company’s chief operating decision maker (CODM), its Chief Executive Officer, is provided financial information presented on a consolidated basis for purposes of allocating resources and evaluating financial performance. The Company operates and manages its business as one reportable and operating segment. In addition, substantially all of the Company’s revenue and long-lived assets are attributable to operations in the United States for all periods presented.
Variable Interest Entities	Variable Interest Entities The Company evaluates its ownership, contractual and other interests in entities to determine if it has any variable interest in a variable interest entity (“VIE”). These evaluations are complex and involve judgment. If the Company determines that an entity in which it holds a contractual or ownership interest is a VIE and that the Company is the primary beneficiary, the Company consolidates such entity in its condensed consolidated financial statements. The primary beneficiary of a VIE is the party that meets both of the following criteria: (i) has the power to make decisions that most significantly affect the economic performance of the VIE; and (ii) has the obligation to absorb losses or the right to receive benefits that in either case could potentially be significant to the VIE. Management performs ongoing reassessments of whether changes in the facts and circumstances regarding the Company’s involvement with a VIE will cause the consolidation conclusion to change. Changes in consolidation status are applied prospectively. The aggregate carrying value of total assets and total liabilities included on the condensed consolidated balance sheets for the PCs after elimination of intercompany transactions were $25,498 and $1,503, respectively, as of June 30, 2026 and $16,810 and $246, respectively as of December 31, 2025. Total revenue included on the condensed consolidated statements of operations and comprehensive loss for the PCs after elimination of intercompany transactions was $7,031 and $7,887 for the three months ended June 30, 2026 and 2025, respectively. Net loss included on the condensed consolidated statements of operations and comprehensive loss was not material for the three months ended June 30, 2026 and 2025. Total revenue included on the condensed consolidated statements of operations and comprehensive loss for the PCs after elimination of intercompany transactions was $15,410 and $17,554 for the six months ended June 30, 2026 and 2025, respectively. Net loss included on the condensed consolidated statements of operations and comprehensive loss was not material for the six months ended June 30, 2026 and 2025.
Investment in Minority Owned Joint Venture	Investment in Minority Owned Joint Venture In 2019, the Company and Cleveland Clinic partnered to form a joint venture, under the name CCAW, JV LLC, to provide broad access to comprehensive and high acuity care services via digital care delivery. During 2025, the companies entered into an agreement for the complete liquidation and dissolution of the joint venture. As part of this agreement the Company will continue to support virtual second opinion services that were previously provided by CCAW, JV LLC, though our existing relationship with Cleveland Clinic. Certain business activities will continue through the transition period which will conclude in 2026. For the three and six months ended June 30, 2026 the Company did not recognize any loss or income as its proportionate share of the joint venture’s results of operations, as the investment balance was written down to zero. For the three and six months ended June 30, 2025, the Company recognized a loss of $722 and $1,500, as its proportionate share of the joint venture’s results of operations. Accordingly, the carrying value of the equity method investment as of June 30, 2026 and December 31, 2025 was zero.
Concentrations of Credit Risk and Significant Clients	Concentrations of Credit Risk and Significant Clients Financial instruments that potentially subject the Company to concentrations of credit risk consist primarily of cash, cash equivalents, investments and accounts receivable. The Company invests its excess cash with large financial institutions. Cash and cash equivalents are invested in highly rated money market funds. At times, the Company’s cash balances with individual banking institutions are in excess of federally insured limits. The Company’s investments are invested in U.S. government agency bonds. The Company has not experienced any losses on its deposits of cash, cash equivalents or investments. The Company does not believe that it is subject to unusual credit risk beyond the normal credit risk associated with commercial banking relationships. The Company performs ongoing assessments and credit evaluations of its clients to assess the collectability of the accounts based on a number of factors, including past transaction experience, age of the accounts receivable, review of the invoicing terms of the contracts, and recent communication with clients. The Company has not experienced significant credit losses from its accounts receivable. As of June 30, 2026, one client accounted for 65% of outstanding accounts receivable, and as of December 31, 2025, one client accounted for 53% of outstanding accounts receivable. During the three months ended June 30, 2026, sales to two clients represented 38% and 17% of the Company’s total revenue. During the six months ended June 30, 2026, sales to two clients represented 40% and 16% of the Company's total revenue. During the three months ended June 30, 2025, sales to two clients represented 33% and 26% of the Company's total revenue. During the six months ended June 30, 2025, sales to two clients represented 28% and 25% of the Company's total revenue.
Intangible Assets	Intangible Assets Intangible assets acquired in a business combination are recognized at fair value using generally accepted valuation methods deemed appropriate for the type of intangible asset acquired and reported net of accumulated amortization, separately from goodwill. Definite-lived intangible assets, which primarily consist of customer relationships, contractor relationships, technology and trade name, are stated at historical cost and amortized over the assets’ estimated useful lives. Intangible assets are re-evaluated whenever events or changes in circumstances indicate that their estimated useful lives may require revision and/or the carrying value of the related asset group may not be recoverable by its projected undiscounted cash flows. If the carrying value of the asset group is determined to be unrecoverable, an impairment charge would be recognized in an amount equal to the amount by which the carrying value of the asset group exceeds its fair value. The Company did not identify a triggering event in the six months ended June 30, 2026 and 2025. No impairments were identified during the six months ended June 30, 2026 and 2025.
Impairment of Long-Lived Assets	Impairment of Long-Lived Assets Long-lived assets consist primarily of property and equipment and intangible assets. Long-lived assets to be held and used are tested for recoverability whenever events or changes in business circumstances indicate that the carrying amount of the assets may not be fully recoverable. Factors that the Company considers in deciding when to perform an impairment review include significant underperformance of the business in relation to expectations, significant negative industry or economic trends and significant changes or planned changes in the use of the assets, among others. When testing for asset impairment, the Company groups assets and liabilities at the lowest level for which cash flows are separately identifiable. If an impairment review is performed to evaluate a long-lived asset group for recoverability, the Company compares forecasts of undiscounted cash flows expected to result from the use and eventual disposition of the long-lived asset group to its carrying value. An impairment loss would be recognized when estimated undiscounted future cash flows expected to result from the use of an asset group are less than the asset’s carrying amount. The impairment loss would be based on the excess of the carrying value of the impaired asset group over its fair value. The Company did not identify a triggering event in the six months ended June 30, 2025 and no impairments were identified during the six months ended June 30, 2025. In the six months ended June 30, 2026 the Company abandoned its corporate headquarters and as part of this fully impaired the right of use asset related to the lease. An impairment charge of $3,424 was recorded in operating expenses in the statement of operations, the lease was not terminated and rent payments will be made over the remaining lease term.
Recently Issued Accounting Pronouncements and Disclosure Rules	Recently Issued Accounting Pronouncements and Disclosure Rules In November 2024, the FASB issued ASU No. 2024-03, Income Statement—Reporting Comprehensive Income—Expense Disaggregation Disclosures (Subtopic 220-40): Disaggregation of income statement expenses (“ASU 2024-03”), which requires disaggregated information about certain income statement expense line items on an annual and interim basis. ASU 2024-03 is effective for annual periods beginning after December 15, 2026 and interim reporting periods within annual reporting periods beginning after December 15, 2027. Early adoption is permitted and can be applied prospectively or retrospectively. We are evaluating the effect that this guidance will have on our consolidated financial statement disclosures. In September 2025, the FASB issued ASU 2025-06, Intangibles—Goodwill and Other—Internal-Use Software (Subtopic 350-40): Improvements to the Accounting for and Disclosure of Software Costs. The new guidance eliminates the prior stage-based model (e.g., preliminary, development, post-implementation) and introduces a principles-based approach. Software costs may be capitalized once (1) management commits to funding the project and (2) it is probable the software will be completed and used for its intended function. Entities must assess whether significant development uncertainty exists. The standard is effective for annual periods beginning after December 15, 2027 and interim reporting periods within those annual reporting periods, with early adoption permitted. Transition options include prospective, modified prospective, or retrospective application. The Company is currently evaluating the impact of ASU 2025-06 on its financial statements and related disclosures.

Revenue - Summary of Contract with Customer Asset and Liability (Detail) - USD ($) $ in Thousands	6 Months Ended	12 Months Ended
	Jun. 30, 2026	Dec. 31, 2025
Revenue from Contract with Customer [Abstract]
Total deferred revenue, beginning of the period	$ 23,443	$ 56,012
Additions	55,576	114,444
Recognized	(52,219)	(147,013)
Total deferred revenue, end of the period	26,800	23,443
Current deferred revenue	26,248	22,625
Non-current deferred revenue	552	818
Total	$ 26,800	$ 23,443

Stockholders' Equity - Activity under Plans (Detail) - 2020 Equity Incentive Plan [Member] - $ / shares	6 Months Ended	12 Months Ended
	Jun. 30, 2026	Dec. 31, 2025
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Number of Shares, Outstanding, beginning of period	340,426
Number of Shares, Forfeited	(34,700)
Number of Shares, Expired	(9,015)
Number of Shares, Outstanding, end of period	296,711	340,426
Number of Shares, Vested and expected to vest	296,491	340,206
Number of Shares, Options exercisable	296,711	340,426
Number of Shares, Outstanding, Weighted Average Exercise Price, beginning of period	$ 107.43
Number of Shares, Forfeited, Weighted Average Exercise Price	110.12
Number of Shares, Expired, Weighted Average Exercise Price	49.4
Number of Shares, Outstanding, Weighted Average Exercise Price, end of period	108.88	$ 107.43
Number of Shares,Vested and expected to vest, Weighted Average Exercise Price, end of period	108.87	107.43
Number of Shares, Options exercisable, Weighted Average Exercise Price, end of period	$ 108.88	$ 107.43
Number of Shares, Outstanding, Weighted Average Remaining Contractual Term (years)	2 years 4 months 24 days	2 years 10 months 24 days
Number of Shares, Vested and expected to vest, Weighted Average Remaining Contractual Term (years)	2 years 4 months 24 days	2 years 10 months 24 days
Number of Shares, Options exercisable, Weighted Average Remaining Contractual Term (years)	2 years 4 months 24 days	2 years 10 months 24 days

Accrued Expenses and Other Current Liabilities

6 Months Ended

Jun. 30, 2026

Payables and Accruals [Abstract]

Accrued Expenses and Other Current Liabilities

8. Accrued Expenses and other current liabilities

Accrued expenses and other current liabilities consist of the following:


	June 30, 2026		December 31, 2025
Employee compensation and benefits	$	12,993	$	22,556
Professional services		4,820		4,233
Provider services		24,885		6,349
Legal accrual		8,510		5,278
Other		9,130		6,892
Total	$	60,338	$	45,308

Divestiture - Schedule of Derecognized Carrying Amounts of Major Assets from Condensed Consolidated Balance She (Details) $ in Thousands	Jan. 08, 2025 USD ($)
Discontinued Operations and Disposal Groups [Abstract]
Accounts receivable	$ 7,413
Intangibles, net	3,687
Other liabilities	(1,413)
Net assets divested	$ 9,687

Commitments and Contingencies - Additional Information (Detail) $ in Thousands	6 Months Ended	12 Months Ended
	Jun. 30, 2026 USD ($)	Dec. 31, 2025 USD ($)
Loss Contingencies [Line Items]
Accrued legal exposure	$ 8,510	$ 5,278
Accrued legal exposure related to specific case	$ 5,200
Pending Litigation [Member]
Loss Contingencies [Line Items]
Pending Claims Number	0	0
Indemnification Agreement [Member]
Loss Contingencies [Line Items]
New Claims Filed, Number	0	0

- Definition

Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table.

+ References

Reference 1: http://www.xbrl.org/2003/role/disclosureRef
-Topic 275
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 9
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147482861/275-10-50-9

Reference 2: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 450
-SubTopic 20
-Name Accounting Standards Codification
-Section 50
-Paragraph 4
-Subparagraph (a)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147483076/450-20-50-4

Reference 3: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 450
-SubTopic 20
-Name Accounting Standards Codification
-Section 50
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-Publisher FASB
-URI https://asc.fasb.org/1943274/2147483076/450-20-50-9

Reference 4: http://www.xbrl.org/2003/role/disclosureRef
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-Paragraph 1
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-URI https://asc.fasb.org/1943274/2147483359/720-20-50-1

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Reference 6: http://www.xbrl.org/2003/role/disclosureRef
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-Section 50
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+ Details

Net Loss per Share - Schedule of Antidilutive Securities Excluded From Computation of Earning Per Share (Detail) - shares	3 Months Ended		6 Months Ended
	Jun. 30, 2026	Jun. 30, 2025	Jun. 30, 2026	Jun. 30, 2025
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Antidilutive securities excluded from computation of earnings per share, amount	1,622,560	1,994,792	1,622,560	1,994,792
Unvested restricted stock units [Member]
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Antidilutive securities excluded from computation of earnings per share, amount	1,192,516	1,545,733	1,192,516	1,545,733
Unvested Performance Market-based Stock Units [Member]
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Antidilutive securities excluded from computation of earnings per share, amount	133,333	50,158	133,333	50,158
Options to purchase shares of common stock [Member]
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Antidilutive securities excluded from computation of earnings per share, amount	296,711	398,901	296,711	398,901

Stockholders' Equity - Summary of Performance-based or Market Condition Share Awards (Detail) - Performance-based Market Condition Share Awards [Member]	6 Months Ended
	Jun. 30, 2026 $ / shares shares
Class of Stock [Line Items]
Unvested as of January 1, 2026 \| shares	229,579
Shares, Cancelled/Forfeited \| shares	(71,810)
Shares, Expired \| shares	(24,436)
Unvested as of June 30, 2026 \| shares	133,333
Weighted Average Grant Date Fair Value, Unvested as of January 1, 2026 \| $ / shares	$ 11.79
Weighted Average Grant Date Fair Value, Cancelled/Forfeited \| $ / shares	9.69
Weighted Average Grant Date Fair Value, Expired \| $ / shares	43.73
Weighted Average Grant Date Fair Value, Unvested as of June 30, 2026 \| $ / shares	$ 7.06

- Definition

Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table.

+ References

Reference 1: http://www.xbrl.org/2003/role/disclosureRef
-Topic 815
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Reference 3: http://www.xbrl.org/2009/role/commonPracticeRef
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Reference 4: http://www.xbrl.org/2003/role/disclosureRef
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Reference 10: http://www.xbrl.org/2003/role/disclosureRef
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+ Details

Intangible Assets

6 Months Ended

Jun. 30, 2026

Goodwill and Intangible Assets Disclosure [Abstract]

Intangible Assets

7. Intangible Assets

Identified intangible assets consist of the following:


	Gross Amount		Accumulated Amortization			Carrying Value		Weighted Average Remaining Life
June 30, 2026
Customer relationships	$	67,074	$	(40,563	)		26,511		4.7
Trade name		10,432		(7,212	)		3,220		2.1
Technology		91,270		(82,335	)		8,935		1.6
Internally developed software		45,943		(27,662	)		18,281		4.3
	$	214,719	$	(157,772	)	$	56,947

	Gross Amount		Accumulated Amortization			Carrying Value		Weighted Average Remaining Life
December 31, 2025
Customer relationships	$	67,205	$	(37,535	)		29,670		5.1
Trade name		10,745		(6,667	)		4,078		2.6
Technology		92,284		(75,987	)		16,297		1.6
Internally developed software		40,314		(24,286	)		16,028		3.9
	$	210,548	$	(144,475	)	$	66,073

The Company capitalized $2,849 and $5,630 in the three and six months ended June 30, 2026 and nothing in the three and six months ended June 30, 2025, related to internally developed software to be sold as a service incurred during the application development stage. The Company is amortizing these costs over the expected lives of the related services. Amortization expense related to intangible assets for the three months ended June 30, 2026 and 2025 was $6,995 and $8,177, respectively. Amortization expense related to intangible assets for the six months ended June 30, 2026 and 2025 was $14,533 and $15,926, respectively.

Cover Page - shares	6 Months Ended
Cover Page - shares	Jun. 30, 2026	Jul. 24, 2026
Document Information [Line Items]
Document Type	10-Q
Amendment Flag	false
Document Period End Date	Jun. 30, 2026
Document Fiscal Year Focus	2026
Document Fiscal Period Focus	Q2
Trading Symbol	AMWL
Entity Registrant Name	American Well Corporation
Entity Central Index Key	0001393584
Current Fiscal Year End Date	--12-31
Entity Current Reporting Status	Yes
Entity Interactive Data Current	Yes
Entity Filer Category	Accelerated Filer
Entity Small Business	true
Entity Emerging Growth Company	false
Entity Shell Company	false
Document Quarterly Report	true
Document Transition Report	false
Security Exchange Name	NYSE
Title of 12(b) Security	Class A common stock,par value of $0.01 per share
Entity File Number	001-39515
Entity Incorporation, State or Country Code	DE
Entity Tax Identification Number	20-5009396
Entity Address, Address Line One	75 State Street
Entity Address, Address Line Two	Ste 100
Entity Address, City or Town	Boston
Entity Address, State or Province	MA
Entity Address, Postal Zip Code	02109
City Area Code	617
Local Phone Number	204-3500
Common Class A [Member]
Document Information [Line Items]
Entity Common Stock, Shares Outstanding		15,361,463
Common Class B [Member]
Document Information [Line Items]
Entity Common Stock, Shares Outstanding		1,369,518
Common Class C [Member]
Document Information [Line Items]
Entity Common Stock, Shares Outstanding		277,777

Stockholders' Equity - Schedule of Common Stock (Detail) - shares	Jun. 30, 2026	Dec. 31, 2025
Class of Stock [Line Items]
Shares Authorized	1,300,000,000	1,300,000,000
Shares Issued	16,925,006	16,430,083
Shares Outstanding	16,925,006	16,430,083
Class A [Member]
Class of Stock [Line Items]
Shares Authorized	1,000,000,000	1,000,000,000
Shares Issued	15,277,711	14,782,788
Shares Outstanding	15,277,711	14,782,788
Class B [Member]
Class of Stock [Line Items]
Shares Authorized	100,000,000	100,000,000
Shares Issued	1,369,518	1,369,518
Shares Outstanding	1,369,518	1,369,518
Class C [Member]
Class of Stock [Line Items]
Shares Authorized	200,000,000	200,000,000
Shares Issued	277,777	277,777
Shares Outstanding	277,777	277,777

- Definition

Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table.

+ References

+ Details

Commitments and Contingencies

6 Months Ended

Jun. 30, 2026

Commitments and Contingencies Disclosure [Abstract]

Commitments and Contingencies

10. Commitments and Contingencies

Indemnification

The Company’s arrangements generally include certain provisions for indemnifying clients against third-party claims asserting infringement of certain intellectual property rights in the ordinary course of business. The Company also regularly indemnifies clients against third-party claims that the company’s products or services breach applicable law or regulation or from claims resulting from a breach of the business associate agreement in place with the client. In addition, the Company indemnifies its officers, directors and certain key employees while they are serving in good faith in their capacities. Through June 30, 2026 and December 31, 2025, there have been no claims under any indemnification provisions.

Litigation

From time to time, and in the ordinary course of business, the Company may be subject to various claims, charges, and litigation. As of June 30, 2026 and December 31, 2025, the Company did not have any pending claims, charges or litigation that it expects would have a material adverse effect on its consolidated financial position, results of operations or cash flows. We have $8,510 of legal exposure accrued related to potential settlements and legal costs, of which $5,200 relates to one specific case.

Stockholders' Equity - Summary of Unvested Restricted Stock Unit Activity (Detail) - Restricted Stock Units [Member]	6 Months Ended
	Jun. 30, 2026 $ / shares shares
Class of Stock [Line Items]
Unvested as of January 1, 2026 \| shares	1,194,219
Shares, Granted \| shares	529,971
Shares, Vested \| shares	(433,175)
Shares, Forfeited \| shares	(98,499)
Unvested as of June 30, 2026 \| shares	1,192,516
Weighted Average Grant Date Fair Value, Unvested as of January 1, 2026 \| $ / shares	$ 14.91
Weighted Average Grant Date Fair Value, Granted \| $ / shares	5.79
Weighted Average Grant Date Fair Value, Vested \| $ / shares	16.14
Weighted Average Grant Date Fair Value, Forfeited \| $ / shares	15.2
Weighted Average Grant Date Fair Value, Unvested as of June 30, 2026 \| $ / shares	$ 10.39

Severance and Strategic Transformation Costs

6 Months Ended

Jun. 30, 2026

Restructuring and Related Activities [Abstract]

Severance and Strategic Transformation Costs

14. Severance and strategic transformation costs

The Company has executed a series of individual actions, referred to as strategic transformation actions. Strategic transformation costs include one-time employee termination benefits, strategic transformation consulting expenses, as well as other incremental costs resulting from these actions. Employee termination benefits are recorded in accordance with standard Company policy. Charges are recorded when such actions are approved, communicated, and/or implemented. Amounts remaining to be paid for any strategic transformation costs are $3,597 and included in accrued expenses and operating lease liability on the condensed consolidated balance sheet as of June 30, 2026.

In the three months ended June 30, 2026 and 2025, the Company recorded charges of $(643) and $2,541, respectively, in connection with individual strategic transformation actions. For the three months ended June 30, 2026 and 2025, these charges consist of $8 and $601 recorded as cost of sales, $57 and $99 recorded as research and development expense, $(15) and $1,022 as sales and marketing expense, and $(693) and $819 as general and administrative expenses, respectively. In the six months ended June 30, 2026 and 2025, the Company recorded charges of $3,834 and $6,006, respectively, in connection with individual strategic transformation actions. For the six months ended June 30, 2026 and 2025, these charges consist of $1,179 and $887 recorded as cost of sales, $1,478 and $1,923 recorded as research and development expenses, $881 and $1,325 as sales and marketing expense, and $296 and $1,871 as general and administrative expenses, respectively.

Fair Value Measurements - Additional Information (Detail) - USD ($)	3 Months Ended		6 Months Ended
	Jun. 30, 2026	Jun. 30, 2025	Jun. 30, 2026	Jun. 30, 2025
Fair Value Assets And Liabilities Measured On Recurring And Nonrecurring Basis [Line Items]
Transfer from level one to level two fair value assets	$ 0		$ 0
Transfer from level one to level three fair value assets			0
Transfer from level two to level one fair value assets	0		0
Transfer from level three to level one fair value assets			0
Interest income	$ 1,020,000	$ 1,374,000	$ 1,996,000	$ 2,938,000

Intangible Assets - Schedule of finite lived Intangible Assets (Detail) - USD ($) $ in Thousands	Jun. 30, 2026	Dec. 31, 2025
Finite Lived Intangible Assets [Line Items]
Gross Amount	$ 214,719	$ 210,548
Accumulated Amortization	(157,772)	(144,475)
Carrying Value	56,947	66,073
Customer relationships [Member]
Finite Lived Intangible Assets [Line Items]
Gross Amount	67,074	67,205
Accumulated Amortization	(40,563)	(37,535)
Carrying Value	$ 26,511	$ 29,670
Weighted Average Remaining Life	4 years 8 months 12 days	5 years 1 month 6 days
Trade name [Member]
Finite Lived Intangible Assets [Line Items]
Gross Amount	$ 10,432	$ 10,745
Accumulated Amortization	(7,212)	(6,667)
Carrying Value	$ 3,220	$ 4,078
Weighted Average Remaining Life	2 years 1 month 6 days	2 years 7 months 6 days
Technology [Member]
Finite Lived Intangible Assets [Line Items]
Gross Amount	$ 91,270	$ 92,284
Accumulated Amortization	(82,335)	(75,987)
Carrying Value	$ 8,935	$ 16,297
Weighted Average Remaining Life	1 year 7 months 6 days	1 year 7 months 6 days
Internally developed software [Member]
Finite Lived Intangible Assets [Line Items]
Gross Amount	$ 45,943	$ 40,314
Accumulated Amortization	(27,662)	(24,286)
Carrying Value	$ 18,281	$ 16,028
Weighted Average Remaining Life	4 years 3 months 18 days	3 years 10 months 24 days

- Definition

Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table.

+ References

+ Details

Income Taxes

6 Months Ended

Jun. 30, 2026

Income Tax Disclosure [Abstract]

Income Taxes

11. Income Taxes

As a result of the Company’s history of net operating losses (“NOL”), the Company continues to maintain a full valuation allowance against its domestic net deferred tax assets. For the three and six months ended June 30, 2026, the Company recognized an income tax benefit of $548 and $331, primarily due to federal, state and foreign income taxes. During the three and six months ended June 30, 2025, the Company recognized an income tax benefit of $725 and $157, primarily due to federal, state and foreign income taxes.

- Definition

The entire disclosure for income tax.

+ References

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+ Details

Stockholders' Equity (Tables)

6 Months Ended

Jun. 30, 2026

Stockholders' Equity Note [Abstract]

Schedule of Common Stock

In the three and six months ended June 30, 2026 and 2025, no shares of Class B common stock were converted to Class A common stock. As of June 30, 2026, the par value of the Class A, Class B and Class C shares was $153, $14, and $3, respectively. As of December 31, 2025 the aggregate par value of the Class A, Class B and Class C shares was $148, $14 and $3, respectively.


			June 30, 2026		December 31, 2025
	Shares Authorized		Shares Issued and Outstanding		Shares Issued and Outstanding
Class A		1,000,000,000		15,277,711		14,782,788
Class B		100,000,000		1,369,518		1,369,518
Class C		200,000,000		277,777		277,777
		1,300,000,000		16,925,006		16,430,083

Activity under Plans

Activity under the Plans is as follows:


	Number of Shares			Weighted Average Exercise Price		Weighted Average Remaining Contractual Term (Years)		Aggregate Intrinsic Value
Outstanding as of January 1, 2026		340,426		$	107.43		2.9	$	—
Forfeited		(34,700	)		110.12
Expired		(9,015	)		49.40
Outstanding as of June 30, 2026		296,711		$	108.88		2.4	$	—
Vested and expected to vest as of December 31, 2025		340,206		$	107.43		2.9	$	—
Vested and expected to vest as of June 30, 2026		296,491		$	108.87		2.4	$	—
Options exercisable as of December 31, 2025		340,426		$	107.43		2.9	$	—
Options exercisable as of June 30, 2026		296,711		$	108.88		2.4	$	—

Summary of Unvested Restricted Stock Unit Activity

Activity for the restricted stock units is as follows:


	Shares			Weighted Average Grant Date Fair Value
Unvested as of January 1, 2026		1,194,219		$	14.91
Granted		529,971			5.79
Vested		(433,175	)		16.14
Forfeited		(98,499	)		15.20
Unvested as of June 30, 2026		1,192,516		$	10.39

Summary of Performance-based or Market Condition Share Awards

Activity for the restricted stock units with a performance or market condition is as follows:


	Shares			Weighted Average Grant Date Fair Value
Unvested as of January 1, 2026		229,579		$	11.79
Cancelled/Forfeited		(71,810	)		9.69
Expired		(24,436	)		43.73
Unvested as of June 30, 2026		133,333		$	7.06

Stock-Based Compensation Expense

Stock-based compensation expense, related to all of the Company's stock-based awards, was classified in the condensed consolidated statements of operations and comprehensive loss as follows:


	Three Months Ended June 30,				Six Months Ended June 30,
	2026		2025		2026		2025
Cost of revenues	$	70	$	200	$	187	$	463
Research and development		623		1,551		1,496		3,161
Selling and marketing		264		557		533		1,164
General and administrative		1,071		3,354		2,116		8,560
Total	$	2,028	$	5,662	$	4,332	$	13,348

- Definition

Tabular disclosure of an entity's stock, including par or stated value per share, number and dollar amount of share subscriptions, shares authorized, shares issued, shares outstanding, number and dollar amount of shares held in an employee trust, dividend per share, total dividends, share conversion features, par value plus additional paid in capital, the value of treasury stock and other information necessary to a fair presentation, and EPS information. Stock by class includes common, convertible, and preferred stocks which are not redeemable or redeemable solely at the option of the issuer. Includes preferred stock with redemption features that are solely within the control of the issuer and mandatorily redeemable stock if redemption is required to occur only upon liquidation or termination of the reporting entity. If more than one issue is outstanding, state the title of each issue and the corresponding dollar amount; dollar amount of any shares subscribed but unissued and the deduction of subscriptions receivable there from; number of shares authorized, issued, and outstanding.

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+ Details

Segment Information

6 Months Ended

Jun. 30, 2026

Segment Reporting [Abstract]

Segment Information

3. Segment Information

The Company operates and manages its business as one reportable and operating segment. The Company’s Amwell Platform enables hybrid care delivery for our customers. The measure of segment assets is reported on the balance sheet as total consolidated assets. In addition, the Company derives revenue primarily in the United States and manages the business activities on a consolidated basis.

The Company generates revenues from the use of the Amwell Platform in the form of recurring subscription fees for use. We also generate revenue from the performance of patient visits and other related professional services and hardware sales. The accounting policies are the same as those described in the summary of significant accounting policies.

The Company’s chief operating decision maker (CODM), its Chief Executive Officer, reviews financial information presented on a consolidated basis and decides how to allocate resources based on net loss. Consolidated net loss is used for evaluating financial performance. The monitoring of budgeted versus actual results are used in assessing performance of the Company and in establishing management’s compensation.

The significant expense categories and amounts align with information that is regularly provided to the CODM. Significant segment expenses, consist of the following:


	Three Months Ended June 30,				Six Months Ended June 30,
	2026		2025		2026		2025
Employee compensation	$	23,785	$	36,535	$	48,492	$	78,119
Consulting costs		3,194		5,168		6,113		11,013
Provider cost		11,972		12,153		26,274		26,412
Stock-based compensation expense		2,028		5,662		4,332		13,348
Other segment expense items (1)		20,625		31,759		48,700		59,629
Total costs and operating expenses	$	61,604	$	91,277	$	133,911	$	188,521

(1) Other segment expense items primarily include hosting, hardware, corporate compliance, severance, strategic transformation costs, amortization, depreciation, bad debt and overhead expenses.

- Definition

The entire disclosure for reporting segments including data and tables. Reportable segments include those that meet any of the following quantitative thresholds a) it's reported revenue, including sales to external customers and intersegment sales or transfers is 10 percent or more of the combined revenue, internal and external, of all operating segments b) the absolute amount of its reported profit or loss is 10 percent or more of the greater, in absolute amount of 1) the combined reported profit of all operating segments that did not report a loss or 2) the combined reported loss of all operating segments that did report a loss c) its assets are 10 percent or more of the combined assets of all operating segments.

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+ Details

Stockholders' Equity - Stock-Based Compensation Expense (Detail) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2026	Jun. 30, 2025	Jun. 30, 2026	Jun. 30, 2025
Share-based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Stock-based compensation expenses	$ 2,028	$ 5,662	$ 4,332	$ 13,348
Cost of revenues [Member]
Share-based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Stock-based compensation expenses	70	200	187	463
Research and development [Member]
Share-based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Stock-based compensation expenses	623	1,551	1,496	3,161
Selling and marketing [Member]
Share-based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Stock-based compensation expenses	264	557	533	1,164
General and administrative [Member]
Share-based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Stock-based compensation expenses	$ 1,071	$ 3,354	$ 2,116	$ 8,560

Income Taxes - Additional Information (Detail) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2026	Jun. 30, 2025	Jun. 30, 2026	Jun. 30, 2025
Income Tax Disclosure [Abstract]
Income tax benefit	$ 548	$ 725	$ 331	$ 157

- Definition

Amount of current income tax expense (benefit) and deferred income tax expense (benefit) pertaining to continuing operations.

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+ Details

Related-Party Transactions - Additional Information (Detail) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2026	Jun. 30, 2025	Jun. 30, 2026	Jun. 30, 2025	Dec. 31, 2025
Related Party Transaction [Line Items]
Current deferred revenue	$ 26,248		$ 26,248		$ 22,625
CCAW JV LLC [Member]
Related Party Transaction [Line Items]
Current deferred revenue	0		0		0
Revenues recognized from related party	0	$ 766	321	$ 1,136
Payment to acquire interest in joint venture			0	0
Cleveland Clinic [Member]
Related Party Transaction [Line Items]
Current deferred revenue	20		20		113
Revenues recognized from related party	44	$ 67	293	$ 129
Related Party [Member] \| CCAW JV LLC [Member]
Related Party Transaction [Line Items]
Due from related parties	0		0		514
Related Party [Member] \| Cleveland Clinic [Member]
Related Party Transaction [Line Items]
Due from related parties	$ 30		$ 30		$ 441

- Definition

Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table.

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+ Details

Condensed Consolidated Balance Sheets - USD ($) $ in Thousands	Jun. 30, 2026	Dec. 31, 2025
Current assets:
Cash and cash equivalents	$ 195,946	$ 182,328
Restricted cash	795	0
Accounts receivable ($30 and $955, from related parties and net of allowances of $11,519 and $9,463, respectively)	52,608	49,693
Inventories	964	1,187
Deferred contract acquisition costs	2,658	2,660
Prepaid expenses and other current assets	11,720	10,813
Total current assets	264,691	246,681
Restricted cash	0	795
Property and equipment, net	165	225
Intangible assets, net	56,947	66,073
Operating lease right-of-use asset	0	3,930
Deferred contract acquisition costs, net of current portion	3,811	4,459
Other assets	1,566	1,624
Total assets	327,180	323,787
Current liabilities:
Accounts payable	1,696	1,649
Accrued expenses and other current liabilities	60,338	45,308
Operating lease liability, current	2,978	3,632
Deferred revenue ($20 and $113 from related parties, respectively)	26,248	22,625
Total current liabilities	91,260	73,214
Other long-term liabilities	1,059	1,075
Operating lease liability, net of current portion	0	892
Deferred revenue, net of current portion	552	818
Total liabilities	92,871	75,999
Commitments and contingencies (Note 10)
Stockholders’ equity:
Preferred stock, $0.01 par value; 100,000,000 shares authorized, no shares issued or outstanding as of June 30, 2026 and as of December 31, 2025
Common stock, $0.01 par value; 1,000,000,000 Class A shares authorized, 15,277,711 and 14,782,788 shares issued and outstanding, respectively; 100,000,000 Class B shares authorized, 1,369,518 shares issued and outstanding; 200,000,000 Class C shares authorized 277,777 issued and outstanding as of June 30, 2026 and as of December 31, 2025	170	165
Additional paid-in capital	2,313,775	2,309,145
Accumulated other comprehensive income (loss)	(10,287)	(12,099)
Accumulated deficit	(2,082,441)	(2,061,628)
Total American Well Corporation stockholders’ equity	221,217	235,583
Non-controlling interest	13,092	12,205
Total stockholders’ equity	234,309	247,788
Total liabilities and stockholders’ equity	$ 327,180	$ 323,787

Severance and Strategic Transformation Costs - Additional Information (Detail) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2026	Jun. 30, 2025	Jun. 30, 2026	Jun. 30, 2025
Restructuring Cost and Reserve [Line Items]
Strategic transformation costs, remaining amount to be paid	$ 3,597		$ 3,597
Restructuring charges	$ (643)	$ 2,541	$ 3,834	$ 6,006
Restructuring Charges, Statement of Income or Comprehensive Income [Extensible Enumeration]	Cost of Goods and Service, Excluding Depreciation, Depletion, and Amortization, General and Administrative Expense, Research and Development Expense, Selling and Marketing Expense	Cost of Goods and Service, Excluding Depreciation, Depletion, and Amortization, General and Administrative Expense, Research and Development Expense, Selling and Marketing Expense	Cost of Goods and Service, Excluding Depreciation, Depletion, and Amortization, General and Administrative Expense, Research and Development Expense, Selling and Marketing Expense	Cost of Goods and Service, Excluding Depreciation, Depletion, and Amortization, General and Administrative Expense, Research and Development Expense, Selling and Marketing Expense
Cost of sales [Member]
Restructuring Cost and Reserve [Line Items]
Restructuring charges	$ 8	$ 601	$ 1,179	$ 887
Restructuring Charges, Statement of Income or Comprehensive Income [Extensible Enumeration]	Cost of Goods and Service, Excluding Depreciation, Depletion, and Amortization	Cost of Goods and Service, Excluding Depreciation, Depletion, and Amortization	Cost of Goods and Service, Excluding Depreciation, Depletion, and Amortization	Cost of Goods and Service, Excluding Depreciation, Depletion, and Amortization
Research and development [Member]
Restructuring Cost and Reserve [Line Items]
Restructuring charges	$ 57	$ 99	$ 1,478	$ 1,923
Restructuring Charges, Statement of Income or Comprehensive Income [Extensible Enumeration]	Research and Development Expense	Research and Development Expense	Research and Development Expense	Research and Development Expense
Sales and marketing [Member]
Restructuring Cost and Reserve [Line Items]
Restructuring charges	$ (15)	$ 1,022	$ 881	$ 1,325
Restructuring Charges, Statement of Income or Comprehensive Income [Extensible Enumeration]	Selling and Marketing Expense	Selling and Marketing Expense	Selling and Marketing Expense	Selling and Marketing Expense
General and administrative [Member]
Restructuring Cost and Reserve [Line Items]
Restructuring charges	$ (693)	$ 819	$ 296	$ 1,871
Restructuring Charges, Statement of Income or Comprehensive Income [Extensible Enumeration]	General and Administrative Expense	General and Administrative Expense	General and Administrative Expense	General and Administrative Expense

- Definition

Amount of expenses associated with exit or disposal activities pursuant to an authorized plan. Excludes expenses related to a discontinued operation or an asset retirement obligation.

+ References + Details

- Definition

Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table.

+ References + Details

Condensed Consolidated Statements of Operations and Comprehensive Loss - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2026	Jun. 30, 2025	Jun. 30, 2026	Jun. 30, 2025
Revenue
Revenue ($34, $833, $614 and $1,265 from related parties, respectively)	$ 52,048	$ 70,898	$ 106,931	$ 137,731
Costs and operating expenses:
Costs of revenue, excluding depreciation and amortization of intangible assets	24,486	31,143	51,405	62,717
Research and development	10,352	18,237	22,731	40,339
Sales and marketing	5,844	12,518	13,589	25,094
General and administrative	13,901	21,155	31,602	44,347
Depreciation and amortization expense	7,021	8,224	14,584	16,024
Total costs and operating expenses	61,604	91,277	133,911	188,521
Loss from operations	(9,556)	(20,379)	(26,980)	(50,790)
Interest income and other (expense) income, net	(617)	845	(304)	3,533
Net gain on divestiture	0	0	7,027	10,713
Loss before expense from income taxes and loss from equity method investment	(10,173)	(19,534)	(20,257)	(36,544)
Income tax benefit	548	725	331	157
Loss from equity method investment	0	(722)	0	(1,500)
Net loss	(9,625)	(19,531)	(19,926)	(37,887)
Net income attributable to non-controlling interest	302	165	887	513
Net loss attributable to American Well Corporation	$ (9,927)	$ (19,696)	$ (20,813)	$ (38,400)
Net loss per share attributable to common stockholders, basic	$ (0.59)	$ (1.24)	$ (1.25)	$ (2.43)
Net loss per share attributable to common stockholders, diluted	$ (0.59)	$ (1.24)	$ (1.25)	$ (2.43)
Weighted-average common shares outstanding, basic	16,761,044	15,892,970	16,675,831	15,783,281
Weighted-average common shares outstanding, diluted	16,761,044	15,892,970	16,675,831	15,783,281
Net loss	$ (9,625)	$ (19,531)	$ (19,926)	$ (37,887)
Other comprehensive income (loss), net of tax:
Foreign currency translation	1,784	2,669	1,812	2,326
Comprehensive loss	(7,841)	(16,862)	(18,114)	(35,561)
Less: Comprehensive income attributable to non-controlling interest	302	165	887	513
Comprehensive loss attributable to American Well Corporation	$ (8,143)	$ (17,027)	$ (19,001)	$ (36,074)

Divestiture

6 Months Ended

Jun. 30, 2026

Discontinued Operations and Disposal Groups [Abstract]

Divestiture

6. Divestiture

On January 8, 2025 (the "Closing Date"), the Company and the Company's wholly owned subsidiary, Aligned Telehealth, LLC ("Aligned") entered into an asset purchase agreement relating to the sale of all property and assets owned, leased or licensed by

Aligned that are primarily used or held for use in connection with the Company’s business of providing telepsychiatry services to hospitals and correctional programs (the "APC Business"), subject to certain specified exclusions such as cash. In connection with such purchase and sale, the buyer assumed specified contracts and the related accounts receivable and all accounts payable and accrued expenses of the APC Business, and Dr. Cynthia Horner transferred the ownership of Asana Integrated Medical Group (“Asana” and together with Aligned, “APC”), the affiliated clinical partner of Aligned, to a doctor affiliated with the buyer.

The divestiture was completed on Closing Date, and the total consideration was comprised of (i) an upfront cash payment of $20,714, subject to customary adjustments and (ii) an additional cash payment (the “Additional Payment”) equal to 0.4x the buyer and its affiliates’ aggregate revenues arising from the provision of the APC Business to current customers and potential customers in the sales pipeline of APC during the twelve-month period immediately following the closing, subject to certain exclusions. The Additional Payment is considered seller contingent consideration and the Company has made an accounting policy election to account for the Additional Payment when realizable.

The divestiture of APC did not represent a strategic shift that would have a major effect on the Company's consolidated results of operations, and therefore, its results of operations were not reported as discontinued operations.

As of the Closing Date, the carrying amounts of the following major assets were derecognized from our condensed consolidated balance sheet:


Accounts receivable	$	7,413
Intangibles, net		3,687
Other liabilities		(1,413	)
Net assets divested	$	9,687

APC generated revenues of $459 during the three and six months ended June 30, 2025. Given that we operate our business as a single reporting unit, we are unable to reasonably determine stand-alone costs and related earnings or loss before income taxes attributable to the APC business.

Upon completion of the divestiture of APC the Company recognized a gain of $10,713 during the six months ended June 30, 2025. In relation to the Additional Payment, the Company recognized a gain of $7,027 during the six months ended June 30, 2026. As the Company is in a loss position, no income tax expense related to the taxable gain was recognized during the six months ended June 30, 2026 and 2025.

Revenue

6 Months Ended

Jun. 30, 2026

Revenue from Contract with Customer [Abstract]

Revenue

4. Revenue

The following table presents the Company’s revenues disaggregated by revenue source:


	Three Months Ended June 30,				Six Months Ended June 30,
	2026		2025		2026		2025
Platform subscription	$	25,708	$	40,460	$	50,618	$	72,672
Visits		24,426		22,752		53,309		49,377
Other		1,914		7,686		3,004		15,682
Total Revenue	$	52,048	$	70,898	$	106,931	$	137,731

Accounts Receivable, Net

Changes in the allowance for credit losses were as follows:


	Six Months Ended June 30, 2026			Year Ended December 31, 2025
Allowance for credit losses, beginning of the period	$	9,463		$	7,236
Provisions		2,740			2,753
Write-offs		(684	)		(526	)
Allowance for credit losses, end of the period	$	11,519		$	9,463

The Company has rights to consideration for services completed but not billed at the reporting date. Unbilled receivables are recorded as receivables when the Company has the right to invoice the client. The amount of unbilled accounts receivable included within accounts receivable on the condensed consolidated balance sheet was $9,129 and $4,322 as of June 30, 2026 and December 31, 2025, respectively.

Deferred Revenue

Contract liabilities consist of deferred revenue and include collections in advance of performance under the contract. Such amounts are recognized as revenue over the contractual period. For the three months ended June 30, 2026 and 2025, the Company recognized revenue of $7,608 and $7,062, respectively, that was included in the corresponding contract liability balance at the beginning of the periods presented. For the six months ended June 30, 2026 and 2025, the Company recognized revenue of $15,942 and $26,906, respectively, that was included in the corresponding contract liability balance at the beginning of the periods presented.

Changes in the Company’s deferred revenue balance for the six months ended June 30, 2026 and year ended December 31, 2025 were as follows:


	Six Months Ended June 30, 2026			Year Ended December 31, 2025
Total deferred revenue, beginning of the period	$	23,443		$	56,012
Additions		55,576			114,444
Recognized		(52,219	)		(147,013	)
Total deferred revenue, end of the period	$	26,800		$	23,443

Current deferred revenue		26,248			22,625
Non-current deferred revenue		552			818
Total	$	26,800		$	23,443

Transaction Price Allocated to Remaining Performance Obligations

As of June 30, 2026 and December 31, 2025, the aggregate amount of the transaction price allocated to remaining performance obligations was $84,349 and $85,200, respectively. The substantial majority of the unsatisfied performance obligations will be satisfied over the next three years.

As it pertains to the June 30, 2026 amount, the Company expects to recognize 56% of the transaction price in the 12 month period ended June 30, 2027, in its condensed consolidated statement of operations and comprehensive loss with the remainder recognized thereafter.

- Definition

The entire disclosure of revenue from contract with customer to transfer good or service and to transfer nonfinancial asset. Includes, but is not limited to, disaggregation of revenue, credit loss recognized from contract with customer, judgment and change in judgment related to contract with customer, and asset recognized from cost incurred to obtain or fulfill contract with customer. Excludes insurance and lease contracts.

+ References

Reference 1: http://www.xbrl.org/2003/role/disclosureRef
-Topic 606
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 7
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147479806/606-10-50-7

Reference 2: http://www.xbrl.org/2003/role/disclosureRef
-Topic 606
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 9
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147479806/606-10-50-9

Reference 3: http://www.xbrl.org/2003/role/disclosureRef
-Topic 606
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 10
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147479806/606-10-50-10

Reference 4: http://www.xbrl.org/2003/role/disclosureRef
-Topic 606
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 15
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147479806/606-10-50-15

Reference 5: http://www.xbrl.org/2003/role/disclosureRef
-Topic 606
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 12
-Subparagraph (a)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147479806/606-10-50-12

Reference 6: http://www.xbrl.org/2003/role/disclosureRef
-Topic 606
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 12
-Subparagraph (b)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147479806/606-10-50-12

Reference 7: http://www.xbrl.org/2003/role/disclosureRef
-Topic 606
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 12
-Subparagraph (c)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147479806/606-10-50-12

Reference 8: http://www.xbrl.org/2003/role/disclosureRef
-Topic 606
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 12
-Subparagraph (d)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147479806/606-10-50-12

Reference 9: http://www.xbrl.org/2003/role/disclosureRef
-Topic 606
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 12
-Subparagraph (e)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147479806/606-10-50-12

Reference 10: http://www.xbrl.org/2003/role/disclosureRef
-Topic 606
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 13
-Subparagraph (b)(2)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147479806/606-10-50-13

Reference 11: http://www.xbrl.org/2003/role/disclosureRef
-Name Accounting Standards Codification
-Topic 606
-Publisher FASB
-URI https://asc.fasb.org/606/tableOfContent

+ Details

Net Loss per Share

6 Months Ended

Jun. 30, 2026

Earnings Per Share [Abstract]

Net Loss per Share

13. Net Loss per Share

Basic and diluted net loss per share attributable to common stockholders was calculated as follows:


	Three Months Ended June 30,						Six Months Ended June 30,
	2026			2025			2026			2025
Numerator:
Net loss	$	(9,625	)	$	(19,531	)	$	(19,926	)	$	(37,887	)
Net income attributable to non-controlling interest		302			165			887			513
Net loss attributable to American Well Corporation	$	(9,927	)	$	(19,696	)	$	(20,813	)	$	(38,400	)
Denominator:
Weighted-average common shares outstanding—basic and diluted		16,761,044			15,892,970			16,675,831			15,783,281
Net loss per share attributable to common stockholders—basic and diluted	$	(0.59	)	$	(1.24	)	$	(1.25	)	$	(2.43	)

The Company’s potential dilutive securities, which include stock options, unvested restricted stock units and unvested performance market-based stock units, have been excluded from the computation of diluted net loss per share as the effect would be anti-dilutive. Therefore, the weighted-average number of common shares outstanding used to calculate both basic and diluted net loss per share attributable to common stockholders is the same. The Company excluded the following potential common shares equivalents presented based on amounts outstanding at each period end, from the computation of diluted net loss per share attributable to common stockholders for the periods indicated because including them would have had an anti-dilutive effect:


	Three Months Ended June 30,				Six Months Ended June 30,
	2026		2025		2026		2025
Unvested restricted stock units		1,192,516		1,545,733		1,192,516		1,545,733
Unvested performance market-based stock units		133,333		50,158		133,333		50,158
Options to purchase shares of common stock		296,711		398,901		296,711		398,901
		1,622,560		1,994,792		1,622,560		1,994,792

Revenue - Additional Information (Detail) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2026	Jun. 30, 2025	Jun. 30, 2026	Jun. 30, 2025	Dec. 31, 2025
Revenue From Contract With Customer Line Items [Line Items]
Contract liability revenue recognized	$ 7,608	$ 7,062	$ 15,942	$ 26,906
Transaction price allocated to remaining performance obligations	$ 84,349		$ 84,349		$ 85,200
Performance obligation percentage of transaction price to recognized in the next twelve months	56.00%		56.00%
Accounts Receivable [Member]
Revenue From Contract With Customer Line Items [Line Items]
Unbilled accounts receivable	$ 9,129		$ 9,129		$ 4,322

Segment Information - Additional Information (Detail)	6 Months Ended
Segment Information - Additional Information (Detail)	Jun. 30, 2026 Segment
Segment Reporting [Abstract]
Number of operating segment	1
Number of reportable segment	1
Segment Reporting, CODM, Individual Title and Position or Group Name [Extensible Enumeration]	srt:ChiefExecutiveOfficerMember
Segment Reporting, CODM, Profit (Loss) Measure, How Used, Description	Consolidated net loss is used for evaluating financial performance. The monitoring of budgeted versus actual results are used in assessing performance of the Company and in establishing management’s compensation.
Segment Reporting, Expense Information Used by CODM, Type [Extensible Enumeration]	Net Income (Loss), Including Portion Attributable to Noncontrolling Interest

Summary of Significant Accounting Policies

6 Months Ended

Jun. 30, 2026

Accounting Policies [Abstract]

Summary of Significant Accounting Policies

2. Summary of Significant Accounting Policies

There have been no material changes to the significant accounting policies described in the Company’s Form 10-K for the fiscal year ended December 31, 2025, that have had a material impact on the consolidated financial statements and related notes.

Basis of Presentation

The accompanying unaudited condensed consolidated financial statements have been prepared in accordance with generally accepted accounting principles in the United States of America (“GAAP”) and applicable rules and regulations of the Securities and Exchange Commission (the “SEC”) regarding interim financial reporting. In the opinion of the Company’s management, the accompanying unaudited condensed consolidated financial statements contain all adjustments (consisting of normal recurring accruals and adjustments) necessary for the fair statement of the Company’s financial position, results of operations and cash flows at the dates and for the periods indicated. The interim results for the three and six months ended June 30, 2026 are not necessarily indicative of results for the full 2026 calendar year or any other future interim periods. The information included in the interim financial statements should be read in conjunction with the annual consolidated financial statements and accompanying notes included in the Form 10-K.

The unaudited condensed consolidated financial statements include the accounts of American Well Corporation, its wholly-owned subsidiaries, those of professional corporations, which represent variable interest entities in which American Well has an interest and is the primary beneficiary (“PC”), and National Telehealth Network (“NTN”), an entity in which American Well controls fifty percent or more of the voting shares. Intercompany accounts and transactions have been eliminated in consolidation.

The Company’s reporting currency is the U.S. dollar. The Company determines the functional currency of each subsidiary based on the currency of the primary economic environment in which each subsidiary operates. Items included in the financial statements of such subsidiaries are measured using that functional currency. Foreign currency denominated monetary assets and liabilities are remeasured into U.S. dollars at current exchange rates and foreign currency denominated nonmonetary assets and liabilities are remeasured into U.S. dollars at historical exchange rates. Gains or losses from foreign currency remeasurement and settlements are included in interest income and other income (expense), net in the condensed consolidated statements of operations and comprehensive loss.

For consolidated entities where American Well owns or is exposed to less than 100% of the economics, the net loss attributable to noncontrolling interests is recorded in the condensed consolidated statements of operations and comprehensive loss equal to the percentage of the economic or ownership interest retained in each entity by the respective non-controlling party. The noncontrolling interests are presented as a separate component of stockholders’ equity in the condensed consolidated balance sheets.

Use of Estimates

The preparation of condensed consolidated financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities, the disclosure of contingent assets and liabilities at the date of the condensed consolidated financial statements and the reported amounts of revenue and expenses during the reported periods. Significant estimates and assumptions reflected in these condensed consolidated financial statements include, but are not limited to, revenue recognition, the useful lives of intangible assets and the valuation of common stock awards. The Company bases its estimates on historical experience, known trends, and other market-specific or other relevant factors that it believes to be reasonable under the circumstances. On an ongoing basis, management evaluates its estimates, as there are changes in circumstances, facts and experience. Changes in estimates are recorded in the period in which they become known. Actual results may differ from those estimates or assumptions.

Segment Information

The Company’s chief operating decision maker (CODM), its Chief Executive Officer, is provided financial information presented on a consolidated basis for purposes of allocating resources and evaluating financial performance. The Company operates and manages its business as one reportable and operating segment. In addition, substantially all of the Company’s revenue and long-lived assets are attributable to operations in the United States for all periods presented.

Variable Interest Entities

The Company evaluates its ownership, contractual and other interests in entities to determine if it has any variable interest in a variable interest entity (“VIE”). These evaluations are complex and involve judgment. If the Company determines that an entity in which it holds a contractual or ownership interest is a VIE and that the Company is the primary beneficiary, the Company consolidates such entity in its condensed consolidated financial statements. The primary beneficiary of a VIE is the party that meets both of the following criteria: (i) has the power to make decisions that most significantly affect the economic performance of the VIE; and (ii) has the obligation to absorb losses or the right to receive benefits that in either case could potentially be significant to the VIE. Management performs ongoing reassessments of whether changes in the facts and circumstances regarding the Company’s involvement with a VIE will cause the consolidation conclusion to change. Changes in consolidation status are applied prospectively.

The aggregate carrying value of total assets and total liabilities included on the condensed consolidated balance sheets for the PCs after elimination of intercompany transactions were $25,498 and $1,503, respectively, as of June 30, 2026 and $16,810 and $246, respectively as of December 31, 2025.

Total revenue included on the condensed consolidated statements of operations and comprehensive loss for the PCs after elimination of intercompany transactions was $7,031 and $7,887 for the three months ended June 30, 2026 and 2025, respectively. Net loss included on the condensed consolidated statements of operations and comprehensive loss was not material for the three months ended June 30, 2026 and 2025. Total revenue included on the condensed consolidated statements of operations and comprehensive loss for the PCs after elimination of intercompany transactions was $15,410 and $17,554 for the six months ended June 30, 2026 and 2025, respectively. Net loss included on the condensed consolidated statements of operations and comprehensive loss was not material for the six months ended June 30, 2026 and 2025.

Investment in Minority Owned Joint Venture

In 2019, the Company and Cleveland Clinic partnered to form a joint venture, under the name CCAW, JV LLC, to provide broad access to comprehensive and high acuity care services via digital care delivery. During 2025, the companies entered into an agreement for the complete liquidation and dissolution of the joint venture. As part of this agreement the Company will continue to support virtual second opinion services that were previously provided by CCAW, JV LLC, though our existing relationship with Cleveland Clinic. Certain business activities will continue through the transition period which will conclude in 2026.

For the three and six months ended June 30, 2026 the Company did not recognize any loss or income as its proportionate share of the joint venture’s results of operations, as the investment balance was written down to zero. For the three and six months ended June 30, 2025, the Company recognized a loss of $722 and $1,500, as its proportionate share of the joint venture’s results of operations. Accordingly, the carrying value of the equity method investment as of June 30, 2026 and December 31, 2025 was zero.

Concentrations of Credit Risk and Significant Clients

Financial instruments that potentially subject the Company to concentrations of credit risk consist primarily of cash, cash equivalents, investments and accounts receivable. The Company invests its excess cash with large financial institutions. Cash and cash equivalents are invested in highly rated money market funds. At times, the Company’s cash balances with individual banking institutions are in excess of federally insured limits. The Company’s investments are invested in U.S. government agency bonds. The Company has not experienced any losses on its deposits of cash, cash equivalents or investments. The Company does not believe that it is subject to unusual credit risk beyond the normal credit risk associated with commercial banking relationships.

The Company performs ongoing assessments and credit evaluations of its clients to assess the collectability of the accounts based on a number of factors, including past transaction experience, age of the accounts receivable, review of the invoicing terms of the contracts, and recent communication with clients. The Company has not experienced significant credit losses from its accounts receivable. As of June 30, 2026, one client accounted for 65% of outstanding accounts receivable, and as of December 31, 2025, one client accounted for 53% of outstanding accounts receivable.

During the three months ended June 30, 2026, sales to two clients represented 38% and 17% of the Company’s total revenue. During the six months ended June 30, 2026, sales to two clients represented 40% and 16% of the Company's total revenue. During the three months ended June 30, 2025, sales to two clients represented 33% and 26% of the Company's total revenue. During the six months ended June 30, 2025, sales to two clients represented 28% and 25% of the Company's total revenue.

Intangible Assets

Intangible assets acquired in a business combination are recognized at fair value using generally accepted valuation methods deemed appropriate for the type of intangible asset acquired and reported net of accumulated amortization, separately from goodwill. Definite-lived intangible assets, which primarily consist of customer relationships, contractor relationships, technology and trade name, are stated at historical cost and amortized over the assets’ estimated useful lives. Intangible assets are re-evaluated whenever events or changes in circumstances indicate that their estimated useful lives may require revision and/or the carrying value of the related asset group may not be recoverable by its projected undiscounted cash flows. If the carrying value of the asset group is determined to be unrecoverable, an impairment charge would be recognized in an amount equal to the amount by which the carrying value of the asset group exceeds its fair value. The Company did not identify a triggering event in the six months ended June 30, 2026 and 2025. No impairments were identified during the six months ended June 30, 2026 and 2025.

Impairment of Long-Lived Assets

Long-lived assets consist primarily of property and equipment and intangible assets. Long-lived assets to be held and used are tested for recoverability whenever events or changes in business circumstances indicate that the carrying amount of the assets may not be fully recoverable. Factors that the Company considers in deciding when to perform an impairment review include significant underperformance of the business in relation to expectations, significant negative industry or economic trends and significant changes or planned changes in the use of the assets, among others. When testing for asset impairment, the Company groups assets and liabilities at the lowest level for which cash flows are separately identifiable. If an impairment review is performed to evaluate a long-lived asset group for recoverability, the Company compares forecasts of undiscounted cash flows expected to result from the use and eventual disposition of the long-lived asset group to its carrying value. An impairment loss would be recognized when estimated undiscounted future cash flows expected to result from the use of an asset group are less than the asset’s carrying amount. The impairment loss would be based on the excess of the carrying value of the impaired asset group over its fair value. The Company did not identify a triggering event in the six months ended June 30, 2025 and no impairments were identified during the six months ended June 30, 2025. In the six months ended June 30, 2026 the Company abandoned its corporate headquarters and as part of this fully impaired the right of use asset related to the lease. An impairment charge of $3,424 was recorded in operating expenses in the statement of operations, the lease was not terminated and rent payments will be made over the remaining lease term.

Recently Issued Accounting Pronouncements and Disclosure Rules

In November 2024, the FASB issued ASU No. 2024-03, Income Statement—Reporting Comprehensive Income—Expense Disaggregation Disclosures (Subtopic 220-40): Disaggregation of income statement expenses (“ASU 2024-03”), which requires disaggregated information about certain income statement expense line items on an annual and interim basis. ASU 2024-03 is effective for annual periods beginning after December 15, 2026 and interim reporting periods within annual reporting periods beginning after December 15, 2027. Early adoption is permitted and can be applied prospectively or retrospectively. We are evaluating the effect that this guidance will have on our consolidated financial statement disclosures.

In September 2025, the FASB issued ASU 2025-06, Intangibles—Goodwill and Other—Internal-Use Software (Subtopic 350-40): Improvements to the Accounting for and Disclosure of Software Costs. The new guidance eliminates the prior stage-based model (e.g., preliminary, development, post-implementation) and introduces a principles-based approach. Software costs may be capitalized once (1) management commits to funding the project and (2) it is probable the software will be completed and used for its intended function. Entities must assess whether significant development uncertainty exists. The standard is effective for annual periods beginning after December 15, 2027 and interim reporting periods within those annual reporting periods, with early adoption permitted. Transition options include prospective, modified prospective, or retrospective application. The Company is currently evaluating the impact of ASU 2025-06 on its financial statements and related disclosures.

Condensed Consolidated Statements of Cash Flows - USD ($) $ in Thousands	6 Months Ended
	Jun. 30, 2026	Jun. 30, 2025
Cash flows from operating activities:
Net loss	$ (19,926)	$ (37,887)
Adjustments to reconcile net loss to net cash used in operating activities:
Impairment on right of use asset	3,424	0
Depreciation and amortization expense	14,606	16,025
Provisions for credit losses	2,741	379
Amortization of deferred contract acquisition costs	1,337	1,297
Amortization of deferred contract fulfillment costs	131	470
Inventory provisions	(300)	250
Net gain on divestiture	(7,027)	(10,713)
Stock-based compensation expense	4,337	13,349
Loss on equity method investment	0	1,500
Deferred income taxes	(8)	(10)
Changes in operating assets and liabilities:
Accounts receivable	(5,677)	10,767
Inventories	523	674
Deferred contract acquisition costs	(709)	(1,058)
Prepaid expenses and other current assets	(1,024)	(1,112)
Other assets	15	220
Accounts payable	45	(1,350)
Accrued expenses and other current liabilities	13,809	(9,239)
Deferred revenue	3,437	(13,394)
Net cash provided by (used in) operating activities	9,734	(29,832)
Cash flows from investing activities:
Purchases of property and equipment	(13)	(9)
Capitalized software development costs	(5,630)	0
Purchases of investments	0	(1,000)
Proceeds from divestiture, net of cash divested	7,027	20,400
Net cash provided by investing activities	1,384	19,391
Cash flows from financing activities:
Proceeds from employee stock purchase plan	303	544
Payments for the purchase of treasury stock	0	(2)
Net cash provided by financing activities	303	542
Effect of exchange rates changes on cash, cash equivalents, and restricted cash	2,197	655
Net increase (decrease) in cash, cash equivalents, and restricted cash	13,618	(9,244)
Cash, cash equivalents, and restricted cash at beginning of period	183,123	229,111
Cash, cash equivalents, and restricted cash at end of period	196,741	219,867
Cash, cash equivalents, and restricted cash at end of period:
Cash and cash equivalents	195,946	219,072
Restricted cash	795	795
Total cash, cash equivalents, and restricted cash at end of period	196,741	219,867
Supplemental disclosure of cash flow information:
Cash paid for income taxes	$ 645	$ 2,252

Condensed Consolidated Statements of Stockholders' Equity - USD ($) $ in Thousands	Total	Common Stock [Member]	Additional Paid-in Capital [Member]	Accumulated Other Comprehensive Income (Loss) [Member]	Accumulated Deficit [Member]	American Well Corporation Stockholders' Equity [Member]	Noncontrolling Interest [Member]
Beginning balance at Dec. 31, 2024	$ 316,244	$ 156	$ 2,286,380	$ (15,840)	$ (1,965,924)	$ 304,772	$ 11,472
Beginning balance (in shares) at Dec. 31, 2024		15,570,172
Vesting of restricted stock units		$ 1	(1)
Vesting of restricted stock units, Shares		137,838
Shares repurchased and retired	(1)				(1)	(1)
Shares repurchased and retired,Shares		(177)
Issuance of stock under employee stock purchase plan	544	$ 1	543			544
Issuance of stock under employee stock purchase plan,Shares		77,083
Stock-based compensation expense	7,686		7,686			7,686
Currency translation adjustment	(343)			(343)		(343)
Net loss	(18,356)				(18,704)	(18,704)	348
Ending balance at Mar. 31, 2025	305,774	$ 158	2,294,608	(16,183)	(1,984,629)	293,954	11,820
Ending balance, Shares at Mar. 31, 2025		15,784,916
Beginning balance at Dec. 31, 2024	316,244	$ 156	2,286,380	(15,840)	(1,965,924)	304,772	11,472
Beginning balance (in shares) at Dec. 31, 2024		15,570,172
Currency translation adjustment	2,326
Net loss	(37,887)
Ending balance at Jun. 30, 2025	294,573	$ 161	2,300,267	(13,514)	(2,004,326)	282,588	11,985
Ending balance, Shares at Jun. 30, 2025		16,089,191
Beginning balance at Mar. 31, 2025	305,774	$ 158	2,294,608	(16,183)	(1,984,629)	293,954	11,820
Beginning balance (in shares) at Mar. 31, 2025		15,784,916
Vesting of restricted stock units		$ 3	(3)
Vesting of restricted stock units, Shares		304,432
Shares repurchased and retired	(1)				(1)	(1)
Shares repurchased and retired,Shares		(157)
Stock-based compensation expense	5,662		5,662			5,662
Currency translation adjustment	2,669			2,669		2,669
Net loss	(19,531)				(19,696)	(19,696)	165
Ending balance at Jun. 30, 2025	294,573	$ 161	2,300,267	(13,514)	(2,004,326)	282,588	11,985
Ending balance, Shares at Jun. 30, 2025		16,089,191
Beginning balance at Dec. 31, 2025	247,788	$ 165	2,309,145	(12,099)	(2,061,628)	235,583	12,205
Beginning balance (in shares) at Dec. 31, 2025		16,430,083
Vesting of restricted stock units		$ 1	(1)
Vesting of restricted stock units, Shares		166,846
Shares repurchased and retired,Shares		(96)
Issuance of stock under employee stock purchase plan	303	$ 1	302			303
Issuance of stock under employee stock purchase plan,Shares		61,939
Stock-based compensation expense	2,304		2,304			2,304
Currency translation adjustment	28			28		28
Net loss	(10,301)				(10,886)	(10,886)	585
Ending balance at Mar. 31, 2026	240,122	$ 167	2,311,750	(12,071)	(2,072,514)	227,332	12,790
Ending balance, Shares at Mar. 31, 2026		16,658,772
Beginning balance at Dec. 31, 2025	247,788	$ 165	2,309,145	(12,099)	(2,061,628)	235,583	12,205
Beginning balance (in shares) at Dec. 31, 2025		16,430,083
Currency translation adjustment	1,812
Net loss	(19,926)
Ending balance at Jun. 30, 2026	234,309	$ 170	2,313,775	(10,287)	(2,082,441)	221,217	13,092
Ending balance, Shares at Jun. 30, 2026		16,925,006
Beginning balance at Mar. 31, 2026	240,122	$ 167	2,311,750	(12,071)	(2,072,514)	227,332	12,790
Beginning balance (in shares) at Mar. 31, 2026		16,658,772
Vesting of restricted stock units		$ 3	(3)
Vesting of restricted stock units, Shares		266,329
Shares repurchased and retired,Shares		(95)
Stock-based compensation expense	2,028		2,028			2,028
Currency translation adjustment	1,784			1,784		1,784
Net loss	(9,625)				(9,927)	(9,927)	302
Ending balance at Jun. 30, 2026	$ 234,309	$ 170	$ 2,313,775	$ (10,287)	$ (2,082,441)	$ 221,217	$ 13,092
Ending balance, Shares at Jun. 30, 2026		16,925,006

Condensed Consolidated Balance Sheets (Parenthetical) - USD ($) $ in Thousands	Jun. 30, 2026	Dec. 31, 2025
Accounts receivable	$ 52,608	$ 49,693
Accounts receivable net of allowances	11,519	9,463
Deferred revenue from related parties current	$ 20	$ 113
Preferred Stock, Par Value	$ 0.01	$ 0.01
Preferred Stock, Shares Authorized	100,000,000	100,000,000
Preferred Stock, Shares Issued	0	0
Preferred Stock, Shares Outstanding	0	0
Common Stock, Shares Authorized	1,300,000,000	1,300,000,000
Common Stock, Shares, Issued	16,925,006	16,430,083
Common Stock, Shares, Outstanding	16,925,006	16,430,083
Common Class A [Member]
Common Stock, Par Value	$ 0.01	$ 0.01
Common Stock, Shares Authorized	1,000,000,000	1,000,000,000
Common Stock, Shares, Issued	15,277,711	14,782,788
Common Stock, Shares, Outstanding	15,277,711	14,782,788
Common Class B [Member]
Common Stock, Par Value	$ 0.01	$ 0.01
Common Stock, Shares Authorized	100,000,000	100,000,000
Common Stock, Shares, Issued	1,369,518	1,369,518
Common Stock, Shares, Outstanding	1,369,518	1,369,518
Common Class C [Member]
Common Stock, Par Value	$ 0.01	$ 0.01
Common Stock, Shares Authorized	200,000,000	200,000,000
Common Stock, Shares, Issued	277,777	277,777
Common Stock, Shares, Outstanding	277,777	277,777
Related Party [Member]
Accounts receivable	$ 30	$ 955

Divestiture (Tables)

6 Months Ended

Jun. 30, 2026

Discontinued Operations and Disposal Groups [Abstract]

Schedule of Derecognized Carrying Amounts of Major Assets from Condensed Consolidated Balance Sheet

As of the Closing Date, the carrying amounts of the following major assets were derecognized from our condensed consolidated balance sheet:


Accounts receivable	$	7,413
Intangibles, net		3,687
Other liabilities		(1,413	)
Net assets divested	$	9,687

- Definition

Tabular disclosure of information related to a disposal group. Includes, but is not limited to, a discontinued operation, disposal classified as held-for-sale or disposed of by means other than sale or disposal of an individually significant component.

+ References

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+ Details

Revenue (Tables)

6 Months Ended

Jun. 30, 2026

Revenue from Contract with Customer [Abstract]

Summary of Disaggregation of Revenue

The following table presents the Company’s revenues disaggregated by revenue source:


	Three Months Ended June 30,				Six Months Ended June 30,
	2026		2025		2026		2025
Platform subscription	$	25,708	$	40,460	$	50,618	$	72,672
Visits		24,426		22,752		53,309		49,377
Other		1,914		7,686		3,004		15,682
Total Revenue	$	52,048	$	70,898	$	106,931	$	137,731

Summary of Changes in the Allowance for Credit Losses

Changes in the allowance for credit losses were as follows:


	Six Months Ended June 30, 2026			Year Ended December 31, 2025
Allowance for credit losses, beginning of the period	$	9,463		$	7,236
Provisions		2,740			2,753
Write-offs		(684	)		(526	)
Allowance for credit losses, end of the period	$	11,519		$	9,463

Summary of Significant Changes in the Company's Deferred Revenue

Changes in the Company’s deferred revenue balance for the six months ended June 30, 2026 and year ended December 31, 2025 were as follows:


	Six Months Ended June 30, 2026			Year Ended December 31, 2025
Total deferred revenue, beginning of the period	$	23,443		$	56,012
Additions		55,576			114,444
Recognized		(52,219	)		(147,013	)
Total deferred revenue, end of the period	$	26,800		$	23,443

Current deferred revenue		26,248			22,625
Non-current deferred revenue		552			818
Total	$	26,800		$	23,443

Stockholders' Equity

6 Months Ended

Jun. 30, 2026

Stockholders' Equity Note [Abstract]

Stockholders' Equity

9. Stockholders’ Equity

Undesignated Preferred Stock

The Company’s Amended and Restated Certificate of Incorporation authorizes the issuance of 100,000,000 shares of undesignated preferred stock, par value of $0.01 per share, with rights and preferences, including voting rights, designated from time to time by the board of directors. No shares of preferred stock were issued or outstanding as of June 30, 2026 and December 31, 2025.

Common Stock


			June 30, 2026		December 31, 2025
	Shares Authorized		Shares Issued and Outstanding		Shares Issued and Outstanding
Class A		1,000,000,000		15,277,711		14,782,788
Class B		100,000,000		1,369,518		1,369,518
Class C		200,000,000		277,777		277,777
		1,300,000,000		16,925,006		16,430,083

As of June 30, 2026 and December 31, 2025, the Company had reserved 5,065,363 and 4,619,313 shares of common stock for the exercise of outstanding stock options, the vesting of restricted stock units, the vesting of performance-based market condition share awards, and the number of shares remaining available for future grant, respectively.

Stock Plans

The Company maintains the 2006 Employee, Director and Consultant Stock Plan as amended and restated (the “2006 Plan”), the 2020 Equity Incentive Plan (the “2020 Plan”) and 2024 Inducement Plan (the “2024 Plan”), together, the “Plans,” under which it has granted incentive stock options, non-qualified stock options, cash based awards, restricted stock units and performance stock units to employees, officers, and directors of the Company. In connection with the adoption of the 2020 Plan, the then-remaining shares of common stock reserved for grant or issuance under the 2006 Plan became available for issuance under the 2020 Plan, and no further grants will be made under the 2006 Plan.

Stock Options

Activity under the Plans is as follows:


	Number of Shares			Weighted Average Exercise Price		Weighted Average Remaining Contractual Term (Years)		Aggregate Intrinsic Value
Outstanding as of January 1, 2026		340,426		$	107.43		2.9	$	—
Forfeited		(34,700	)		110.12
Expired		(9,015	)		49.40
Outstanding as of June 30, 2026		296,711		$	108.88		2.4	$	—
Vested and expected to vest as of December 31, 2025		340,206		$	107.43		2.9	$	—
Vested and expected to vest as of June 30, 2026		296,491		$	108.87		2.4	$	—
Options exercisable as of December 31, 2025		340,426		$	107.43		2.9	$	—
Options exercisable as of June 30, 2026		296,711		$	108.88		2.4	$	—

No options were exercised or granted in the six months ended June 30, 2026 and 2025.

Restricted Stock Units

Activity for the restricted stock units is as follows:


	Shares			Weighted Average Grant Date Fair Value
Unvested as of January 1, 2026		1,194,219		$	14.91
Granted		529,971			5.79
Vested		(433,175	)		16.14
Forfeited		(98,499	)		15.20
Unvested as of June 30, 2026		1,192,516		$	10.39

The total grant date fair value of RSU’s granted for the six months ended June 30, 2026 and 2025 was $3,069 and $8,906, respectively. Restricted stock units vest over the service period of one to four years. The aggregate intrinsic value of restricted stock units vested for the six months ended June 30, 2026 and 2025 was $3,010 and $3,476, respectively.

Restricted Stock Units with a Performance or Market Condition

Activity for the restricted stock units with a performance or market condition is as follows:


	Shares			Weighted Average Grant Date Fair Value
Unvested as of January 1, 2026		229,579		$	11.79
Cancelled/Forfeited		(71,810	)		9.69
Expired		(24,436	)		43.73
Unvested as of June 30, 2026		133,333		$	7.06

There were no performance-based or market condition share awards granted during the six months ended June 30, 2026 and 2025.

2020 Employee Stock Purchase Plan

During the six months ended June 30, 2025, the Company issued 77,083 shares under the ESPP. During the six months ended June 30, 2026, the Company issued 61,939 shares under the ESPP. As of June 30, 2026, 338,291 shares remained available for issuance.

Stock-Based Compensation

Stock-based compensation expense, related to all of the Company's stock-based awards, was classified in the condensed consolidated statements of operations and comprehensive loss as follows:


	Three Months Ended June 30,				Six Months Ended June 30,
	2026		2025		2026		2025
Cost of revenues	$	70	$	200	$	187	$	463
Research and development		623		1,551		1,496		3,161
Selling and marketing		264		557		533		1,164
General and administrative		1,071		3,354		2,116		8,560
Total	$	2,028	$	5,662	$	4,332	$	13,348

As of June 30, 2026, the unrecognized stock-based compensation expense related to unvested common stock-based awards was $9,773, which is expected to be recognized over a weighted-average period of 1.6 years.

- Definition

The entire disclosure for equity.

+ References

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+ Details

Fair Value Measurements (Tables)

6 Months Ended

Jun. 30, 2026

Fair Value Disclosures [Abstract]

Fair Value Measurements


	June 30, 2026
	Level 1		Level 2		Level 3		Total
Money market funds	$	97,170	$	—	$	—	$	97,170
Total financial assets:	$	97,170	$	—	$	—	$	97,170


	December 31, 2025
	Level 1		Level 2		Level 3		Total
Money market funds	$	95,426	$	—	$	—	$	95,426
Total financial assets:	$	95,426	$	—	$	—	$	95,426

Condensed Consolidated Statements of Operations and Comprehensive Loss (Parenthetical) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2026	Jun. 30, 2025	Jun. 30, 2026	Jun. 30, 2025
Related Party [Member]
Revenue from Related Parties	$ 34	$ 833	$ 614	$ 1,265

- Definition

Amount of revenue recognized from goods sold, services rendered, insurance premiums, or other activities that constitute an earning process. Includes, but is not limited to, investment and interest income before deduction of interest expense when recognized as a component of revenue, and sales and trading gain (loss).

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+ Details

Summary of Significant Accounting Policies - Additional Information (Detail)	3 Months Ended		6 Months Ended		12 Months Ended
	Jun. 30, 2026 USD ($)	Jun. 30, 2025 USD ($)	Jun. 30, 2026 USD ($) Segment	Jun. 30, 2025 USD ($)	Dec. 31, 2025 USD ($)
Summary Of Significant Accounting Policies [Line Items]
Number of operating segment \| Segment			1
Number of reportable segment \| Segment			1
Total assets	$ 327,180,000		$ 327,180,000		$ 323,787,000
Total liabilities	92,871,000		92,871,000		$ 75,999,000
Share of loss in operations of joint venture	$ 0	$ 722,000	0	$ 1,500,000
Impairment of intangible assets			0	0
Impairment charges				0
Impairment on right of use asset			$ 3,424,000	$ 0
Customer Concentration Risk \| Accounts Receivable [Member] \| Related Party Client One [Member]
Summary Of Significant Accounting Policies [Line Items]
Percentage of net total revenue			65.00%		53.00%
Customer Concentration Risk \| Revenue Benchmark [Member] \| Related Party Client One [Member]
Summary Of Significant Accounting Policies [Line Items]
Percentage of net total revenue	38.00%	33.00%	40.00%	28.00%
Customer Concentration Risk \| Revenue Benchmark [Member] \| Related Party Client Two [Member]
Summary Of Significant Accounting Policies [Line Items]
Percentage of net total revenue	17.00%	26.00%	16.00%	25.00%
Variable Interest Entity, Primary Beneficiary [Member]
Summary Of Significant Accounting Policies [Line Items]
Total assets	$ 25,498,000		$ 25,498,000		$ 16,810,000
Total liabilities	1,503,000		1,503,000		246,000
Total revenue	7,031,000	$ 7,887,000	15,410,000	$ 17,554,000
Variable Interest Entity, Primary Beneficiary [Member] \| CCACV JV LLC [Member]
Summary Of Significant Accounting Policies [Line Items]
Share of loss in operations of joint venture	0	$ 722,000	0	$ 1,500,000
Equity method investment carrying value	$ 0		$ 0		$ 0
Maximum [Member]
Summary Of Significant Accounting Policies [Line Items]
Percentage of economic or ownership interest in consolidated entities			100.00%

Net Loss per Share - Schedule of Earnings Per Share (Detail) - USD ($) $ / shares in Units, $ in Thousands	3 Months Ended				6 Months Ended
	Jun. 30, 2026	Mar. 31, 2026	Jun. 30, 2025	Mar. 31, 2025	Jun. 30, 2026	Jun. 30, 2025
Numerator:
Net loss	$ (9,625)	$ (10,301)	$ (19,531)	$ (18,356)	$ (19,926)	$ (37,887)
Net income attributable to non-controlling interest	302		165		887	513
Net loss attributable to American Well Corporation	$ (9,927)		$ (19,696)		$ (20,813)	$ (38,400)
Denominator:
Weighted-average common shares outstanding, basic	16,761,044		15,892,970		16,675,831	15,783,281
Weighted-average common shares outstanding, diluted	16,761,044		15,892,970		16,675,831	15,783,281
Net loss per share attributable to common stockholders, basic	$ (0.59)		$ (1.24)		$ (1.25)	$ (2.43)
Net loss per share attributable to common stockholders, diluted	$ (0.59)		$ (1.24)		$ (1.25)	$ (2.43)

- Definition

The amount of net income (loss) for the period per each share of common stock or unit outstanding during the reporting period.

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- Definition

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+ Details

Related-Party Transactions

6 Months Ended

Jun. 30, 2026

Related-Party Transactions

12. Related-Party Transactions

Cleveland Clinic

Cleveland Clinic is a related party because a member of the Company’s board of directors is an executive advisor to Cleveland Clinic. As of June 30, 2026 and December 31, 2025, the Company held current deferred revenue of $20 and $113, respectively from contracts with this client. As of June 30, 2026 and December 31, 2025, amounts due from Cleveland Clinic were $30 and $441, respectively.

During the three months ended June 30, 2026 and 2025, the Company recognized revenue of $44 and $67, respectively, from contracts with this client. During the six months ended June 30, 2026 and 2025, the Company recognized revenue of $293 and $129, respectively, from contracts with this client.

CCAW, JV LLC

CCAW, JV LLC is a related party because it is a joint venture formed between the Company and Cleveland Clinic for which the Company has a minority owned interest in. During 2025, the companies determined that these care services could be provided through partnering between the two entities and that the joint venture was no longer necessary to achieve care delivery. During the year ended December 31, 2025, the companies entered into an agreement for the complete liquidation and dissolution of the joint venture. As part of this agreement the Company will continue to support virtual second opinion services that were previously provided by CCAW, JV LLC, though our existing relationship with Cleveland Clinic. Certain business activities will continue through the transition period which will conclude in 2026.

During the six months ended June 30, 2026 and 2025, the Company made no capital contributions.

As of June 30, 2026 and December 31, 2025, the Company held no current deferred revenue, from contracts with this client. As of June 30, 2026 and December 31, 2025, there was no amount and $514 due from CCAW, JV LLC, respectively.

During the three months ended June 30, 2026 and 2025, the Company recognized approximately no revenue and $766 from contracts with this client, respectively. During the six months ended June 30, 2026 and 2025, the Company recognized revenue of $321 and $1,136, respectively, from contracts with this client

- Definition

The entire disclosure for related party transactions. Examples of related party transactions include transactions between (a) a parent company and its subsidiary; (b) subsidiaries of a common parent; (c) and entity and its principal owners; and (d) affiliates.

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